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  • How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • AR credit that needs to be paid out

    I have a customer that has a large credit on their account. They haven't been ordering very much, so they want me to pay out the credit. How do I cut a check for an AR Credit Memo? We are using Sage 2015.
  • Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Message in Customer Maintenance - Do you want to update repetitive invoices?

    If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
  • Prepayment in other account

    Hello I have a question regarding a prepayment that was entered under the wrong account and now the customer under the correct account was invoiced how do I apply that prepayment to the correct invoice?
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?