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  • Just released: Sage X3 v12.0 1099 2022

    Just released: Sage X3 v12.0 1099 2022. We're thrilled to let you know that the Sage X3 v12.0 1099 for 2022 is now available to download from the Sage Knowledgebase. Head to Knowledgebase article Download Sage X3 Version 12.0 1099 2022 to download…
  • AR adjustment batch and bank

    We are processing credit card refunds in SAGE 300 by entering Customer account credit in adjustments. Everything is fine but those adjustments are not affecting Bank in Bank services so Bank balance in Bank services and GL do not match. We are doing bank…
  • Sage Fixed Assets Scanner App v2.1 is now available in the Google Play Store!

    For our Sage Fixed Assets—Tracking customers, version 2.1 of the Sage Fixed Assets Scanner app is available in the Google Play Store . This release includes maintenance updates and a customer-requested enhancement to filter the Asset List by New, Found…
  • automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • How to start using Sage 50 for credit card entries

    We are a small business but have a company credit card that we use to make a lot of purchases. When we started, our accountant had us enter our credit card purchases into an excel spreadsheet and then enter them in to sage using the general journal. I…
  • Error when adding a new credit card - Already used this customerID

    Hi! So my co-worker tried to add a new credit card to a customer account, and received this message "Already used this customerID". As a test, we added the card to a different customer, and had no problem. I reached out to the credit card processor…
  • Can I get more that 2 people into a Cash Reciepts batch for entering Credit Cards during the workday?

    I am running Sage 2021 and have managed to get two people into the same batch for doing Credit Card transactions with Paya. Any attempt to add a third person will not work. What is the preferred method for allowing users to run a stored card for a client…
  • Void credit card authorization on sales order

    Several versions ago we were able to void a credit card authorization on a sales order but haven't been able to get it to work on Sage100cloud Advanced 2019 Version 6.10.2.0. We are using Paya. I have confirmed that the Library Master, Security settings…
  • Credit Card Sales Transacions in Bank reconciliation

    Hi, We use Sage 50 2018 version. We have several credit card transactions in our deposits. Since upon uploading the bank statement, each cc tranasaction will be displayed, is there as possible way to clear them in one entry instead of making an entry…
  • CMIS2240

    I'm confused about the linked account in credit card. And my second question is when I put the amount in the opening balance I got a different account and then when I put another amount that the last amount has gone.
  • Credit Card moved from one company to another

    I'm wondering what the proper steps are for setting up a credit card that was moved from an old company to a new one? The credit card that was moved has an opening balance of 17,784.64, however the company file has several months of transactions recorded…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • CC Vault Decode Error

    We are unable to transfer orders from the website to X3 via the web service. The transfer fails with the error: CC Vault Decode Error Sage Exchange connection unavailable at this time.\\ Please try later. PAYA changing I.P addresses: https://support…
  • Indexed Credit Card Receipts

    Good Morning All, I have a question regarding the credit card receipt indexing process via Sage Paperless. I am wondering if it's possible to see a list of already indexed credit card receipts? For example, when coding an invoice (or doing a new invoice…
  • TRYING TO REACH SOMEONE AT SAGE re: Updating our Credit Card Information

    Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…
  • Charts of Accounts

    The problem I am having is in the chart of accounts. The accounts receivable is supposed to be a money in/ money out type of account. My accounts receivable is taking money in but not out for credit card sales only. I have to move the money out via general…
  • Sage 2013: You do not have sufficient rights to override the credit card information... and you cannot process a credit transaction greater than $.00

    I have an administrator account and I do all of my work in a regular user account that I set permissions with, which tend to be the same as other people in my company, so others can use my account without any concerns. There's a new error in Sage as…
  • Cheque payment for company credit card

    Hello, How do I remove a posted cheque payment for the companies credit card? Thank you
  • Credit Card Statement Reconciliation

    Hello, Is there a way to record individual credit card expense transactions and be able to reconcile the monthly credit card statements like a bank account? Or import the invoice #s for reconciliation? We have hundreds of credit card transactions…
  • credit card details load into the GL

    new to Sage 100 C. What is the best way to enter CC transaction details into AP? Create CC setup (for each user) and then enter a payable for each transaction with a payment method of CC? You then reconcile the CC statement and select to pay the CC? Or…
  • Cash back from Visa

    I receive an annual cash back amount for using the company credit card, which applies directly against the balance on my credit card statement each November. What is the best way to enter this transaction?
  • Credit Card Reconciliation Problem

    FormerMember
    FormerMember
    I recently took over a set of books and have found that the last credit card reconciliation before year end was not completed. All the year end documents and adjusting entries have been completed. How should I proceed with completing this reconciliation;…
  • Reverse credit card payments that have a status of "In the bank". Accounting Cancellation button is not available.

    We have several credit card receipts which have a status of "In the bank". which do not have credit card authorization under "credit card processing". They payments have been posted & accounting cancellation is not available. How to reverse these payments…
  • Credit Memo in Bank Reconciliation

    FormerMember
    FormerMember
    Help! We were originally invoiced for a unit (over a year ago) we recently received a credit memo for the total amount of the unit and then were rebilled for the unit at a discounted price. Original invoice created a purchase invoice to our wholesale…
  • PO for Inventory but was paid with credit card

    A PO was issued for inventory items. There were received and have been paid with a credit card. How do I clear the PO? I need to invoice something so the PO closes. I can't invoice it, since I've already paid for it with a credit card. Thanks! …