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We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips. We just upgraded to 2017 and had a consultant upgrade our database. This feature no longer works with…

Hi We had an employee go on maternity leave, for just under a year. We continued to pay her medical insurance. There were no weekly entiries made, as it normally came off her check . Now that she is back, i need to figure out how to enter her payments…

We have two companies that buy and sell from each other. We use purchase orders and invoices to move inventory between the two companies. I accidently received a PO and paid the invoice to the second company. But, we never received any product from…

Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…

We have a client we need to bill on an hourly basis (we're new to TS). If we work 6.5 hours but only want to bill for 5.5 hours, how do we do that so it shows the client we are deducting that hour. We see in the timeslips options to not bill for time…

Our client is working on Sage 300 2014 PU3. When doing the Physical Inventory Reconciliation it gave an error that states "There is insufficient quantity available to adjust item XXX at location XXX". When checking the specific item via Item Location…

It is a common issue that payroll checks get posted with incorrect job information that needs to be corrected in Job Cost. We usually recommend voiding the check or using Change Posted Time in payroll, but sometimes that is not an option for you. A great…

Hi everyone. I was hoping someone could help me or guide me on this situation. I have a customer who signed a contract and gave a deposit in 2015, however, same customer decided to cancel the job when we were ready to start this year. My question is…

Dear all I have a customer who has received 16 goods intstead of 32 and inserted the invoice number.. after running the day and processing, he realizes that he was supposed to receive all 32 quantities... what do i do please help

Hi, Situation : My client recently lost all access to their old accounting software (the only access they have is to their data is via excel reports). It is my job to import their trial balance from 2008FY to 2015FY into Sage 50 2016 CA. My next step…

Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…

On April 1, we set up historical data for our inventory products. Several of these inventory accounts used serialization. Switched to go live, and then when trying to process a sale, the items associated with serialization would freeze the system. After…

Hi all - I recently inherited an accounting position where my predecessor was playing catch-up trying to re-create a company's records with incomplete information. The company uses 2 credit cards to help with cash flow in paying vendors. I recently…

Hello All, I recently took over the accounts payable department at my job. I learned that when they close the year out, they do close the current year, they actually close the prior year. For example: 12/31/15, they closed out 2014 not 2015. My questions…

Recently our company has started selling vehicles. I need to set up each vehicle as a cost object (I say cost object because I have considered doing and inventory item or perhaps a project) that needs to have the ability to have costs added to it such…

We are having trouble finding the least cumbersome method to transfer and account for the products we make and purchase that are in our inventory, but then are removed and used within our business. For instance, we remanufacture toner cartridges and…

Hi All, I am a bookkeeper for a sole proprietorship. When I took over last year I was basically left to figure everything out on my own and told to go off what had already been taking place. The business has never closed out Drawings at year end. I…

WCB rate got changed during the year. The WCB payable account now shows $21 more then actual liability, which I've calculated based on the current rate. Did not realize it until now when verified it with WCB. How can I adjust the WCB payable account to…

Hi I have 2 issues I am trying to figure out and would value any assistance 1. Inventory raw material We buy sheet metal by the plate size and sell by the sq ft but often the cost of the same material thickness will vary by the size and quantity…

Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…

Have a client that tries to enter adjustments in Inventory. Sometimes when there's insufficient quantity for the adjustment it gives this error message, they fix their error and continue on: Other times, they get this error and it causes them to…

I have several open invoices from prior years that are also related to jobs that are now closed. How do I delete or void these so that they no longer show on my open invoice register? I cannot enter a credit memo to zero them out because the job is closed…

Hello, I have a few items that were capitalized some time ago that need to be returned to inventory. I am unsure how to do this. How can I move them back to inventory and have the original cost associated with each item? And how can I adjust the accumulated…

Good afternoon, Has anyone made a change to the stock valuation method after initial go live? We have a customer who has been live for almost a year now, and they want to change from FIFO to Standard cost valuation. Has anyone had experience with…

I have an employee that was issued a payroll check back in 11/2014, and it was lost. The owner decided not to stop payment and reissue, she just had me reissue another payroll check. Understandably, this employee is the most trustworthy individual on…