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  • varying pay periods

    Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…
  • paycheck issued in January for wrong amount and needs to be corrected along with CRA amounts

    I work with Sage 50 Canadian Edition 2019.2 I have two paychecks that were posted in January with the wrong amounts. CRA remittance was paid based on these wrong figures. I need to correct in order to reconcile the account and do not know how to post…
  • Payroll was entered manual and now entering in module -- Different amounts

    Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…
  • Have you ever had payroll post to an incorrect job and wanted to fix it without using payroll?

    It is a common issue that payroll checks get posted with incorrect job information that needs to be corrected in Job Cost. We usually recommend voiding the check or using Change Posted Time in payroll, but sometimes that is not an option for you. A great…
  • Batch description and Process bottom are not accessible for users

    When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible. We are using Sage 300 ERP 2014 , PU3, Microsoft SQL. Any ideas?
  • Payroll Advance "ghost"

    Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…
  • Uncommon Payroll Deduction

    I have an employee that was issued a payroll check back in 11/2014, and it was lost. The owner decided not to stop payment and reissue, she just had me reissue another payroll check. Understandably, this employee is the most trustworthy individual on…
  • Made an error deducting union dues...

    Hi all, Just finished submitting my payroll info for direct deposit, and noticed an error when doing my reports. I deducted too much for union dues from one employee. I contacted the union, and they said to forward them the correct amount, and make…