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  • Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • Advisory: Information about software patches on the Sage CRM Help Center

    Information about software patches on the Sage CRM Help Center We’ve added information about all the available software patches to the Sage CRM Help Center . For each supported maintenance release, there will be one or more patches that address specific…
  • Just released: Sage X3 v12.0 1099 2022

    Just released: Sage X3 v12.0 1099 2022. We're thrilled to let you know that the Sage X3 v12.0 1099 for 2022 is now available to download from the Sage Knowledgebase. Head to Knowledgebase article Download Sage X3 Version 12.0 1099 2022 to download…
  • Sage Fixed Assets Scanner App v2.1 is now available in the Google Play Store!

    For our Sage Fixed Assets—Tracking customers, version 2.1 of the Sage Fixed Assets Scanner app is available in the Google Play Store . This release includes maintenance updates and a customer-requested enhancement to filter the Asset List by New, Found…
  • How to remove an account the is our of order?

    I have removed/reversed the transactions in the account. But I still can't delete it. The number of the account fall directly inbetween another 2 accounts that are in use. so I can't create a new header account to delete this one. It is stuck our in no…
  • Accounting entry in Sage 50

    Hello, we just recently switched to Sage50 and I am in need of some help. We are a plumbing business- residential and commercial. After accepting a job, we pay a visit and then go purchase the necessary items and use them immediately on that job. We…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Cannot start a new fiscal year, ask for correct the errors found before performing this action.

    Hi, I am using Sage 50 Canada 2021 currently. I would like to start a new fiscal year for one company, however it keep showing following notice. The showing current balance account payable & Note Receivable is the correct opening balance. This…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Account Reconciliation import

    I am trying to figure out this bank reconciliation process in Sage. I'm coming from Xero so I think I am having a hard time due to having the old systems' process stuck in my head. When importing a bank statement, Sage attempts to 'Autoclear' records…
  • RST (PST)

    Hi very new to Sage and trying to figure out how to enter my RST- (PST) I sell products and know that I do not have to pay PST(RST) on products I resell but there are times that I buy items from companies that do charge me RST(PST). I know that I can…
  • Should negative purchase invoices be entered?

    Hi Everyone, I have a few invoices in payables that were entered as negatives because we got a credit. What do I do with them now since they keep a negative balance for that vendor? I have paid invoices to them since so these ones will just forever…
  • WSIB Payment

    Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…
  • Benefit deducting from W-2 wages

    I set up an insurance benefit as a company expense in payroll settings with yes to general ledger and reports and taxable for federal and state wages only. It is deducting rather than adding to Federal and state wages on W-2's. I've had this problem for…
  • Inventory

    Hi there, We started using an app called Jane and instead of entering the inventory items twice in Sage and Jane, we decided to simplify and keep a detailed account of our inventory in the Jane app only. We entered the expenses and sales in the Sage…
  • Sage 50 2017 Student version - payroll module

    Hi all, With no response from Sage education, I thought I would ask here. Does anyone know why I am unable to write cheques or adjust cheques in my version? I can use the payroll run journal without any issue, but all other options are greyed out…
  • TRYING TO REACH SOMEONE AT SAGE re: Updating our Credit Card Information

    Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…
  • Negative Unresolved credit card statement from previous fical year adjustment

    Hi there, When reconciling my credit card statement, I have a negative unresolved amount that was a YE adjustment from my accountants the previous fiscal year. Is the unresolved to show zero before I post or do I have to resolve this prior to posting…
  • HST not showing in "Purchase Transaction Detail" so not showing up in HST remittance report

    Hello! First timer... My HST is not showing in "Purchase Transaction Detail" so not showing up in HST remittance report. It shows on the purchase invoice but not when I look up the purchase transaction detail report therefore not showing when I…
  • Bank Reconciliation after reversed payment

    I created a deposit slip which included a customer payment. Afterwards I needed to remove the customer payment and not thinking that it was part of a deposit, I reversed the payment. Now I have an amount showing in my bank reconciliation that I don't…
  • US bank balance does not match Canadian amount in Balance Sheet

    Hello everyone. I am stumped. I have taken over the books for a client and there is 90.88 in the US account which balances with the bank statement, however it shows -646.39 Canadian on the balance sheet. Can someone help guide me with the general journal…
  • credit to a vendor

    Hello need some help please! I accidently paid a vendor bill twice and im trying to do month end on my books but i need to add the credit so it shows on my bank statement. Not sure how to get that credit to show up. Thanks
  • Peachtree 2011 Customer Stopped Payment on Check already Applied to Invoice in Previous Month

    Hello, Had a customer stop payment on a check that has already been applied to the customer's invoice last month. Our bank did charge us a fee, however; the customer is not planning on paying for this invoice or any fees associated with the stop payment…
  • Vacances annuelles

    Bonjour. J'ai un solde débiteur pour le compte "Vacances à payer" créditeur et je voudrais le remettre à "0" car les vacances 2020 ont toutes été payées. Une employée a reçu un trop payé de vacances il y a plusieurs années et nous ne tenons pas à…
  • Bank Reconciliations

    I'm still fairly new to Sage. I reset bank recs to the start of the fiscal year because I just kept going further down the rabbit hole. After entering the statement dates, opening and closing balances for the first month of the new year, it dawned on…