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Is there a report that will show a list of customer invoices and the payments + credit memos applied against it? We have a customer that is constantly trying to re-use credit memos. Thanks for your input!

How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…

I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…

We currently bill and enter cash receipts in Job Cost, but I want to transition it over to the AR Module. How would I go about setting this up?

A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.

I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…

The same Misc. Cash Receipt was entered twice, on different dates. Since it was not payment towards an AR customer account, how do you correct the duplicate entry?

I generated an invoice for a customer on December 10th and they paid for it immediately via CC ($3,316.91). When I go into their account, it's showing the invoice is both paid AND past due. When I click on the related transactions it shows the receipt…

How do I enter customer deposits to the liability account, then deduct it from their final bill to debit the liability? There dosen't seem to be an easy way to enter, apply, and deduct in billing or accounts receivable. I figured out how to enter a…

I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…

We have numerous $0 invoices in each customer AR account for items like samples, literature, etc. This is our way of tracking these materials. Recently, we began using bolt on programs for alerts and reporting. One report will send an alert for each customer…

We have a long invoice number format, 18 digits. Currently, when we apply payments in the "Receive Money" window, we can't see all the full digits of our invoices, which makes it difficult and not efficient. Can Sage Engineers make the column sizeable…

Hi my name is Patty and I would like to have the option of sending the description on SJs to more than one owner at a time. I would also like to be able to enter to more than one account when entering a prepaid in CRJ especially if an association is…

What are the pros and cons of receipting to revenue (and entering a non-stock service item) vs. Prepayment?

CRE 300 allows applying the initial cash receipt (through Enter Cash Receipts) to the distribution level of an invoice BUT if you have a Customer Cash Receipt and at a later date are ready to apply, CRE 300 does not allow us to apply to the distribution…

Is there a way for me to change my Cash Management and/or AR settings so that instead of seeing the “AR ENTER CASH RECEIPT” int the description field, it will record the actual customer who paid us instead of just a receipt summary on my Cash Management…