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Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.

Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…

I am seeking suggestions & guidance on dealing with &/or finding the root of our A/R being out of balance. Here's what I've done/fixed so far: I started filling in for a bookkeeper a couple months ago while she was off work a few weeks (due to a stroke…

We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…

All the amounts were correct and when I printed and updated the commission register I saw 1 salesperson whose vendor link was not updated. Will is transfer to AP ? How can I correct this? I manually updated his link in salesperson maintenance, but how…

Hello, I am currently dealing with an overpayment which is by sense a duplicate payment where the first payment was short. We got an EFT notification (confirmed deposited in out account) for 6,586.00 for an invoice worth 7,442.18. It is company policy…