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  • RETURN AND ALLOCATIONS

    I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…
  • Physical Count Situation

    Hey All, I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry , but I want to elaborate a bit to see if I can find the…
  • Purchase order and invoice price discrepancy

    How does one correct an item received at the wrong price and billed at a cheaper price? The item cannot be returned as it has been used from inventory. Example: Item 1234 received at 1.80 ea, but billed at 1.65 ea.
  • Quantity on S/O but no Sales Order in system for specific item

    Our client is working on Sage 300 2014 PU3. When doing the Physical Inventory Reconciliation it gave an error that states "There is insufficient quantity available to adjust item XXX at location XXX". When checking the specific item via Item Location…
  • electronic billing -- third-party processor reduced our payment

    Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…
  • Sage 300 5.5 inventory with negative average cost

    I have a couple of items with negative average cost. What's the best way to fix this in Sage 300 5.5? TIA, Peter Heinicke