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  • Correcting a mistake that affects bank reconciliation

    Hello all, I am just getting back from a med leave and have found an error that my temp made. Wondering if anyone can help me out. We post a recurring entry each month, which is a direct deposit to us. I had posted Aprils payment before I left. However…

  • electronic billing -- third-party processor reduced our payment

    Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…

  • Customer product return (RMA) with restocking fee

    Hi Everyone, I recently had to take products back from one of my customers. A credit note was issued for the amount the customer paid minus a restocking fee. EX: Products Cost: $100.00ea Products Sold: $120.00ea Credit note issued upon…

  • Entering in Accountants Year End Adjusting Journal Entries

    I have a list of the Accountants Adjusting Journal Entries. Is there a batch method to enter in adjusting entries or do I have to go into each account./module and enter a new entry as the adjustment.

  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…

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