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  • Checking dates in Workflow Transition Rule

    Hi Probably I’m missing something, but I don’t find a simply way to do this. I’m wondering if exists a easy way to check availability of a transition workflow rule depending of a date field in the same way as we can do on the escalations rules. …
  • ASP page in Workflow Transition Rule

    In a workflow rule I have used an asp file to perform some data processing then redirected back to the Case Summary screen. That all works fine. I understand that when an asp file is used in a transition rule the rule actions are ignored. I haven't…