Activation Code Outage: Still no code after 3 days and multiple emails

Hi there,

I am wondering if there is a timeline on this outage? I have been trying everything suggested for the past three days to get an activation code for the 2019 student edition. I have emailed numerous times with no reply, classes started 3 days ago and I can't even begin to work without the key....any answers would be greatly appreciated as it is getting frustrating to not have access when it is so direly needed.

Elsa