After 2019 upgrade, my payroll import files do not balance. Is there a fix for this?
kj3800-
Are you importing in the Journal Entry for your payroll and getting a message "Journal entry is out-of-balance"? If so, there a Knowledge Base article on our website www.SageKB.com for that. See article #93665 Error: "Journal entry is out-of-balance". There was a change in 2019 that basically enforces the requirements for the number format. It tells you to - Edit the import file in Microsoft Excel to display all amounts as NNNN.NN instead of NNNN.N.
Thanks,
Coleen
kj3800-
Are you importing in the Journal Entry for your payroll and getting a message "Journal entry is out-of-balance"? If so, there a Knowledge Base article on our website www.SageKB.com for that. See article #93665 Error: "Journal entry is out-of-balance". There was a change in 2019 that basically enforces the requirements for the number format. It tells you to - Edit the import file in Microsoft Excel to display all amounts as NNNN.NN instead of NNNN.N.
Thanks,
Coleen
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