• Inventory - Transaction Date vs Post Date

    When entering a manual inventory transaction/adjustment the adjustment batch the header has a "post date" and each adjustment line includes a "transaction date". Both dates default to the current date. SCENRIO: An inventory adjustment batch is entered…
  • Purchase order -- Closed for invoice- accidentally close one line

    Does anyone know, when you process the Drop shipment PO and SO in SAGE 500, accidentally closed one of the lines and post it in the Receipt of Goods However, we still have part of the items no receive. does anyone know how can I open this line? the…
  • Inventory Distribution - Serial Number Duplication on Shipped Out Inventory

    Does anyone have experience with inventory distributions using serial numbers with a mask? ISSUE: Serial numbers used for inventory that has not yet been shipped out does not allow reuse and displays a message to notify the user, but if the inventory…
  • "error during updates" when posting workorders of more than 100 items

    We are receiving "error during updates" when posting workorders of more than 100 items. My hunch is that this is due to other database activity or locks on the system. Has anyone else experienced this behavior? (We are on Sage 500 2014).
  • Does anyone know what a TranStatus of Incomplete in the tpoReceiverLog table means?

    We have some, less than 100, records in the tpoReceiverLog table that show a status of 1, which vListValidationString says is Incomplete. The RcvrKey 's do not exist in tpoReceiver, so I am suspecting that they are somehow orphaned records in the system…
  • Unexpected error occurred in Post Transaction. (7.50.4)

    When trying to post a Labor Entry we are receiving the following error: Unexpected error occurred in Post Transaction. The error report shows no errors - we have never seen this error until today - Help (7.50.4).
  • Error occurred attempting to process inventory commitments?

    Got a support request regarding a transfer from one of our warehouses to another - this is a 130 line transfer and when the end-user attempted to make a change to it and save, he got a popup error which I had never seen before - An error occurred attempting…
  • Enter Customer Return

    Hello, We recently updated security permissions, making the SO module Display Only for most security groups. The intent was to turn back on those tasks users need to perform their jobs. For customer returns, however, we have an issue where if a customer…
  • Problem with Progress Entry Return

    I have discovered that there is a issue with entries posted to G/L Inventory account whenever there is a Progress Entry Return done. The problem started when we upgraded from 7.4 to 2014-OCT. I tracked Manufacturing transactions with and without Progress…
  • Delete Items from Inventory Managemet

    We have some items that we want to delete from inventory and I understand some cannot be deleted if they are attached to POs or WOs. However we just setup one earier today that has not ran against MRP or anything and gives us the following two errors…
  • Capitalize Transfer Order Freight

    How is freight from a transfer order capitalized into the inventory that was moved? We are setting up transfer orders for the first time and we want to make sure we set it up correctly.
  • Receiver number entered manually starting with a period

    While performing a receipt of goods, a user manually entered the Receipt number with a value that starts with a period. .350121000 to be exact. While trying to do a Receipt of Invoice, the system is failing on this record. Can I go in and update this…
  • What to do with an Invoice System Batch?

    We have a system batch with several hundred pending invoices tied to it. What should be done with these invoices to get them posted or cleaned up? And what causes them to be kicked into the system batch? Thanks for any help.
  • Immediate Picking from Sales Order

    Process Order button is grayed out for everyone, security settings checked, and the whses are set for immediate picking. Anyone know the magic spell? Version 2014, 2015 update (7.60.5.0)
  • Estimate Entry in Mfg Module. Create SO/Quote feature for more than one Item?

    We are using Estimate Entry in the Mfg module. We use the Create SO/Quote feature. It appears that you can only enter one Item at a time, and therefore, only one item shows up on a quote. We would like to be able to enter an estimate for multiple items…