• Faulting application name: w3wp.exe. Faulting module name: eWare.dll

    We are getting this at a client. Each morning it happens & they can't log into CRM. Then after a few minutes, it starts working OK. Then it will intermittently happen during the day. This is a new server from a recent upgrade & been happening since go…
  • Sage 300 2019 PU1 Integration to Sage CRM 2018 R3 not honouring web screen dates

    Hi all, We have an issue where if you log into the Sage 300 web screens and the date is in the correct format (dd/mm/yyyy) due to the fix in the A4W.ini file (adding en-GB in Locale) When we log into Sage 300 screens through CRM - the date is still…
  • Integration issue: Waiting for <server> after save.

    I have the following. New Sage CRM 2018R3 installation with integration. Sage 300 2018 with update 3. Installed with Web Screens and no Web-Deployment Files or Portal (as suggested by local support). Client is using Workstation setup on local PC's. Integration…
  • Error When Using Outlook Plugin to Send and File New E-mails

    Hi, After sending out new e-mail by using Classic Outlook Plugin version 7,3,3 for CRM 7.3 SP3 Hotfix4, an error message pops up. I reviewed Outlook log, no error is logged. I then found that the e-mail is actually filed to Sage CRM. I wonder why this…
  • Sage CRM Currency Rates Add On Not Working

    Hi All, Experiencing a problem with the Currency Rates Add on. Was working perfectly, No changes to the environment. but now returns a Server Error - 500 - Internal Server Error when i try to Update Rates. Reinstalled the component and still the…
  • Sage CRM Sales Lite App Error

    We are getting an error when trying to "Update Data from Sage CRM" in the Sage CRM Sales Lite App. One particular user logs into the application on his iPhone, clicks the Update button and gets the following error: Download Error Could not connect to…
  • Deleted Opportunity List

    HI All Hope anybody can help, Running Sage CRM 7.2d The Opportunity list was deleted by accident When I go to opportunities there is just a blank Screen When trying to recreate the views in Admin-> Customization Now When I add items to the…
  • 403 - Forbidden: Access is denied when logging off CRM

    Error 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. While logging off CRM7.1.L from Main menu. If on the Admin menu, no error. Started happening after fresh install…
  • Folder could not be created (Creating New Company) Sage CRM

    This morning when trying to create a new company in CRM, I keep getting an error upon pushing Save. There is nothing more than a red bar that says " Folder could not be created". Why though? All required fields are filled in and no message is given…