• Advisory: Sage CRM 2022 R2 Fix available to address error "The resource cannot be processed. Comm_ChannelId - Error - Invalid data.", when importing emails.

    When importing emails in Sage 2022 R2, you may experience an error “The resource cannot be processed. Comm_ChannelId - Error - Invalid data” We have resolved this error by making changes to the emailMailListViewModel.js file, available for download…
  • Sage CRM 2022 R2 Upgrade -- Is this a bug? System Locked Value.

    I am in the process of troubleshooting a Sage CRM 2022 R2 upgrade. I have been trying to clear the red Xs in System Health. During troubleshooting, I have noticed that some of the logs indicate that the escalation service has not run because the system…
  • Sage CRM 2022 R2 Tomcat issues

    After the upgrade of Sage CRM from 2021 to 2022, I am getting the following error in the logs... The host name in the certificate is invalid or does not match Can someone please point me in the right direction to troubleshoot this error message. …
  • Sage CRM 2022 R2: Available in the UK & Ireland!

    We’re delighted to let you know that Sage CRM 2022 R2 is now available. What's new? Key changes New Email and Contact Import features  - Users can now import email messages from their Exchange Online account and file them against a Company, Person…
  • Sage CRM 2022 R2 upgrade - Errors encountered -- Is this a bug??

    I am currently in the middle of a Sage CRM 2022 R2 upgrade from Sage CRM 2021 R1. As I am running through the upgrade, the following error appeared. This is an odd message because the file is located where the system is trying to access it from. Anyway…