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Hi all,
I would like to know if it is possible already (easily), or if it should be raised as a new feature request for the product :
Let's suppose I have two different Case worfklow, one for Installation, Onboarding and Helpdesk Management, and another…
Hi,
I am trying to setup a Workflow rule for Cases where if the customer does not answer the phone, when we set it to Called - No Answer, it would automatically send an email to the customer to ask them to call back. I have tried putting the To address…
Had a weird issue this morning that I can't make sense of.
There were 4 cases created from inbound emails that had duplicate case_referenceid numbers. The original 4 cases were created within a few seconds of each other, and the duplicates started 40…
Hi,
I'd like to link the Team (case_channelid) field with the value of the field Assigned To (case_assigneduserid) in my Case Status screen (CaseStatusBox).
For instance if I select User A I want to automatically modify the value of the Team field…
Hello,
I have recently performed a 6.2 -> 7.0 - 7.1 Sage CRM upgrade. Since the upgrade searching 'Cases' for a specific parameter yields two duplicate records in the Case List. There is only one record in the database. Selecting and editing either…
Hi
i am built workflow and the write the following code in summary .net page
base .UseWorkflow = true ;
base .AddWorkflowButtons( "Lease" );
but the workflow buttons not appear and when try to see the workflowid in the custome entity table there…
Dears,
How can i make sage crm alignment from left to right permanent coz when i convert it to left to right alignment when i logged it auto convert from right to left
IE 9 :/
Hi
i am create custome entity .net api and then i create tab "Document" and System Act: librarylist but it back for me all document when add new document and its go out entity
how can i add document tab ???
thanks