Welcome to the Sage CRM Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
The use of themes other than the Contemporary theme will deprecated in Sage CRM 2024 R1, and support for other themes will be dropped from Sage CRM 2024 R2.
In Sage CRM, themes refer to the visual appearance and layout of the user interface. Themes…
Three Patches for Sage CRM are now available and have been distributed to the Sage Regions.
Sage CRM 2021 R2.5
Sage CRM 2022 R2.4
Sage CRM 2023 R2.2
These patches resolve a few internal issues and provide a new system feature to control of…
Three Patches for Sage CRM are now available and have been distributed to the Sage Regions.
Sage CRM 2021 R2.5
Sage CRM 2022 R2.4
Sage CRM 2023 R2.2
These patches resolve a few internal issues and provide a new system feature to control of…
Sage has launched a new chatbot on its documentation and help website for Sage CRM. The new chatbot, which is still in Beta, is called Sage CRM Ally. Sage CRM Ally is powered by generative AI and has access to all documentation of currently supported…
The Patches for Sage CRM are now available and have been distributed to the Sage Regions.
Sage CRM 2021 R2.4
Sage CRM 2022 R2.3
Sage CRM contained several vulnerabilities discovered during penetration testing. Note : Customers on either 2021…
The Sage CRM Roadmap has been updated for Sage CRM 2023 R2 onwards.
This is available at https://my.sage.co.uk/public/help.aspx#/roadmap/sage-crm
This roadmap is indicative and is subject to change and all dates are estimates. Items may be delayed…
We’re delighted to let you know that the release of Sage CRM 2023 R2 is now available to Sage UK and Ireland partners and their customers.
What's New in Sage CRM 2023 R2?
User Improvements
The extension of the Company Narrative Summary into multiple…
We released today, 15th November 2023, a patch for Sage CRM 2023 R2 that addresses 9 customer issue not fixed in the release.
Note : Customers on either 2023 R1 or 2023 R2 can apply the patch. A direct upgrade from 2023 R1 to Sage CRM 2023 R2.1 is supported…
Information about software patches on the Sage CRM Help Center
We’ve added information about all the available software patches to the Sage CRM Help Center . For each supported maintenance release, there will be one or more patches that address specific…
Sage CRM 2023 R2 was released to the regions today Friday, 29th September 2023. The software has passed its QA process and has been issued as 'GA' to each Sage team globally. Each Sage region is responsible for scheduling the release of the software in…
Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills, we…
Empower yourself with Sage CRM expertise, streamline your operations, and take control of your customer relationship management journey. Elevate your skills with us today!
We are pleased to announce the rebranded and improved Getting Started course…
Sage CRM 2023 R1 was released to the regions today Wednesday, 5th April 2023. The software has passed its QA process and has been issued as 'GA' to each of the Sage teams globally. Each Sage region is responsible for scheduling the release of the software…
Please be advised that the Sage CRM Support Center will be running with limited staff on April 13 from 10:15 to 11:30 am PT for a company-wide meeting. During this time, feel free to search our Knowledgebase for any issues or questions you may have.
In March 2014, we standardized Support and Service hours (including phone and chat) for the majority of Sage products across North America to 9 a.m. – 8 p.m. ET Monday through Friday, excluding holidays. As an exception, we continued to offer extended…
Please be advised that the Sage CRM Support Center in Richmond will be closed from 3pm PT until end of day on Thursday, December 18, 2014. Some time zones may not be affected by this closure.
Enroll in the Sage CRM Getting Started Course (March 10) by February 10 and receive a 20% discount. Course is delivered online. See detailed description of course on Sage U.
During the holidays, the Sage CRM Support Center will be closed on the following days:
Christmas Day : Thursday, December 25, 2014
New Year's Day : Thursday, January 1, 2015
If you require support over the holidays, please visit the Knowledgebase…
