• Integration with Sage 100

    Hi, I tried to activate the synchronization of my company with Sage 100, directly after the creation of the integration. Everything OK, but during the research don't take any output Here is attached my log files (Please visit the site to view this…
  • "This entry can only be used as a report column" error on report

    When I attempt to create a report, I get this error when trying to group by one of the fields. Is there something I set up wrong or need to change? Thank you. "this entry can only be used as a report column"
  • How do I change the Exchange Web Service URL?

    We updated our Exchange server and need to change the Exchange Web Service URL but it is read-only. Is there any way to change it?
  • Import Plus functionality fails on database connection

    Hi Everyone, I'm facing an issue when trying to import data from CSV file with Import Plus functionality. After I mapped entity fields with the fields in the file and hit Import, the process fails right after that, in the import summary it is saying…
  • SData - custom sql view with Group By

    Hello, We have a custom SQL view for opportunities. The view works fine when ran in SQL or when used to create a Report in CRM (7.3), but if I try to access it via Sdata: myserver/.../vforecastmatrixapi It throws an error. The sql view has a few…
  • JavaScript: How to populate Search Select Advanced field

    The line " crm.fields("crep_address").value(crep_address); " in this code does not work which leads me to believe this is not how a Search Select Advance d box is populated. Is there documentation anywhere to show how this is done? My goal is to populate…
  • Change shown Field after select in Advanced Search Field (f.e. in new communication)

    Hello, i've got a simple question. After you choose a - f.e. - Company from an advanced search field (like in any communication) there's always their full phone number under the text field. How can i change data is shown when i select a company…
  • Exception Caught In DispatchAPI. Message - Query failed to run successfully

    Hi , I am getting Web-service exception as "Query failed to run successfully'" on excuting queryresult as below: webService.queryrecord("", "comp_companyId>0 and comp_updateddate >= ’08-05-2016 00:00:00‘", "Company", "comp_companyid") While…
  • Sage CRM 7.3 - Self Service site creation

    Hello, Does the Self Service site have to be created with classic ASP Pages? Or can I create essentially any client side web site, and connect to CRM via SOAP and/or SDATA? If so, are there any tutorials on that? I've found and read many articles on…
  • Sage CRM 7.3 - dynamically set SSA field

    Hello, I'm trying to auto-set a SSA field on the client side, based on a value the user selects in another SSA field on the main entity. Scenario: User goes to "New Case" screen. Enters in a serial # (custom entity). The serial # has the company_id…
  • crm.hideButton for converting a Lead to an Opportunity or Communication

    Hi all, Sage CRM 7.2 SP1 We currently have some Custom Content in place for the Lead screen, which will hide the 'Convert to Opportunity' button if a Lead has been converted to a Communication: <script> crm.ready(function() { if (crm.fields('lead_communicationid…
  • CRM Workflow JavaScript

    Trying to stop a rule from being accessible more than once so tried a rule similar to this however it doesn't seem to show the rule at any point. var LeadId = CRM . GetContextInfo ( "Opportunity" , "Oppo_LeadId" ); if ( LeadId == "2" ){ Hidden =…
  • How to log an incoming email to the a company's communication table.

    If a company's contact sends an email to the Sage CRM configured email id, is it possible to log that email in the communication list of that company? can anyone help me with this? is it possible through any settings or does it require coding?
  • Problem with Data Upload/Import from Excel

    Hello, i've experienced a strange Error while trying to import data for Entity "Company". I''ve a 800 MB File full of Company Data and splittet it in 60-70 MB Files (.xlsx) just for testing. Now everytime i start the import directly on the Server…
  • Creating an Opportunity from a Lead

    Hi Can anyone tell me if the pop-up window that is generated when I want to convert a lead to an opportunity should be populated with the address details held in the lead information fields? At the moment, when I want to change a lead to an opportunity…
  • Sage CRM Cloud - Current Date & Page Number Fields

    Hi, I'm building a quote template and would like to display both the quote creation date and the quote page number. I've looked in the template creation "field chooser" but cannot see any fields for current date or page number. I'm assuming these…
  • Contemporary theme error: you may need to recreate views manually

    Hi, We've recently upgraded our system(s) to Sage CRM 7.3SP1 and unfortunately our end-users are experiencing an issue when they try to use the new Contemporary theme - they receive this error when they try and log in: You may need to recreate views…
  • New crystal report in CRM

    Hi, I want to add a customize quotation format into quotation page in Sage CRM. How can i call a crystal report from the quotation page Best Regards, Raja
  • SageCRM version required for SDATA access?

    Hi, I'm new to SageCRM and I can't seem to find what version of Sage CRM is required for SDATA access? If mine supports it, I just get '404 - not found' errors when constructing the URLs. Thanks for any information anyone can provide. Kind regards…
  • Calculated Field - nothing happens in Sage CRM Cloud?

    Hi, New here - I'm using demo of Sage CRM Cloud and am trying to get two fields to add together. From my reading it seems that 'Onchange' script is the way to go, however nothing happens when I change the fields. My code is here (inserted in both…
  • CRM Integration with SAGE100 ERP

    Hello I'm kind of new user of Sage CRM and i want to know is it possible to make a CRM integration with Sage 100 hosted on a remote server? Best regards
  • Connect Sage CRM to GMAIL

    Hi everybody I'm new here this is my first post , I want to know how can I Connect my CRM to GMAIL server ? thank you
  • Is it possible to increase the return record count value from Webservice query/queryrecord

    I am to import data using Sage CRM for that i am using the SageCRM. It's working perfectly ok for me but when the umport data count is huge like 500K-800K it's took so much time and seems to be waste of time. So is any other alternative that will…
  • Pagination Behavior for list api

    Hi, We have a question on the functionality of the 'List' api (GET). We need to understand the behavior for pagination. For the scenario: https://cloud.na.sagecrm.com/sdata/XXXXXXXX/sagecrm2/-/Address?startindex=1&count=5 We see the following…
  • A few queries on Sage CRM - widely used version, release date and backward compatibility

    Hello, We are a team developing a connector for Sage CRM. We need following inputs for us to proceed with our development: 1. We need information on the customer base for the Sage CRM versions, i.e. which version of Sage CRM is being widely used…