Sage CRM

I am trying to automatically change the stage of a lead based off the last time the lead was communicated with. I have tested this WHERE clause in SQL directly and it works, but for some reason it wont fire in CRM. Any ideas? Lead_Status='In Progress…

Hi I have a problem with a javascript condition in a workflow rule. I want to limit the ability of closing a case to members of the case creator team only. For that purpose I need to get the user_primarychannelid related to the "case_createdby" userID…