• Non existent customers in CRM

    Hi all, We have Sage 300 2019 PU1 and Sage CRM 2018R3 If we create a quote where the customer does not exist in Sage 300 (Uses CRM99999 as default) then it prints like the shot below: (The allow non-existent customers option in OE set up is ticked…
  • Our users continually get auto logged out of the system after minimal time.

    Our users continually get auto logged out of the system after minimal time. Version Sage CRM - 2015 R1.8
  • LAUNCH SAGE CRM Button not compatible ? Sage 100 2017 5.4.2

    We just installed the new version of SAGE CRM 2017 R3. Working with the latest version of Sage 100 2017. We can open the CRM from a browser. But we can not open it with the Launch Sage CRM button that is on the SAGE 100 2017 home bar. That creates a bunch…
  • .net dll clears values after validate

    Good day, I created a simple dll to test the the validation of all required fields on a entryscreen. The validation works fine but the issue is that once validated all fields values clears and I have to fill everything in from the start. Am I missing…
  • ISSUE: Search select advanced (SSA) fields were not available on gadgets based on custom entities

    Hi Everyone, SageCRM_2017R1_ReleaseNotes_EN Document released has stated that 0-167952-QA - Interactive Dashboard - Search select advanced (SSA) fields were not available on gadgets based on custom entities. This issue is fixed. But, this issue…
  • 0-154018-QA: "This entry can only be used as a report column"

    Hi Everyone, I have a couple customer bringing this issue to us at CRM Support, I would like to use this blog post to share my workaround. Problem : When creating / editing an existing report, try certain fields added to the Sort On / Group By column…