• Access violation at address 1A7F37EF in module 'eware.dll'. Read of address 00000000

    We have a customer who has a custom page (asp) on the Company tab showing Order Items filtered on the current company (a very simple list block). This works fine when clicking on the tab after navigating from the Company Summary screen. But when then…
  • Position field missing "New Line" in screen customizations

    I am customizing the Company screen. When I try to move fields to a new row, "New Line" is not available. I see "Same Line" & a blank. I try to use the blank, update it, save it, but it always reverts back to Same Line. Looking at other screens in Lead…
  • Mobile View of Calendar: Where Can We Control This?

    I have multiple clients who use their URL on their phones instead of the App. All are using CRM 2017. The Calendar view for "My Desk" allows them to look at today or the week. If they opt for the week (and they all opt for the week) you can't actually…
  • Opportunity Adding New Panel [SafeCall Exception]

    Help! I am getting a [SafeCall Exception] error message on the screen after creating a new opportunity. This is the error that I am getting. [SafeCall Exception]: SQL Error oppo_dummy jscript error: [SafeCall Exception]: SQL Error Line: 38 Char: 0…
  • Lead Summary Screen from Custom Lead Entry Screen

    Hi, I've created a custom lead entry screen, the lead creates perfectly. However once done the system doesn't redirect to the newly created lead but a previously created lead. Can anyone advise what I'm missing? Code below; <%@ CodePage=65001…
  • Ver 7.3 screen not displaying properly on iPhone through Safari (not the app)

    Hi...hoping someone can assist me with some strange behavior on my iphone. I am trying to access Sage CRM on my iPhone through safari. I can get to the login page and login fine. However, once I login, the screen does not display properly. I have tried…
  • Components : do they delete data?

    In regards to components, I thought their purpose was to add things to the Sage CRM interface. Can they also delete items? For example, if work was done on a screen (adding fields) and then a component was run that modified the screen, can the component…
  • Making field on screen Read Only

    I need to make a field on the screen read only when the screen is in Edit mode. I don't want to make the field read only in field level security as there are some procedures that will run that will update this field. I would like to do it on the screen…