• Import Contacts and Emails Error

    Having upgraded one of my test environment to Sage CRM 2023 R2.1 I'm receiving the following error message on the Import Emails screen Parsing OData Select and Expand failed: Could not find a property named 'sender' on type 'microsoft.graph.mailFolder…
  • Retirement of Exchange Web Services in Exchange Online

    Microsoft have recently announced the following: Today, we are announcing that on October 1, 2026, we will start blocking EWS requests from non-Microsoft apps to Exchange Online. https://techcommunity.microsoft.com/t5/exchange-team-blog/retirement-of…
  • Sage CRM 2021 R1 - Outlook Plugin does not store images / attachments

    Hello Community, since the update to 2021 R1 there are big problems with the Outlook plugin. E-mails with attachments or larger inline images are not filed at irregular intervals. (Office 365) So far, no clear structure could be identified, which…
  • Error while sending email.

    Hi All, While sending emails by users other than system administrator (the email id used for office 365)an error appears. Upon checking the log the following error is encountered. "SMTP: Could not send message. This may be due to AUTH not being supported…
  • Sage CRM - Office 365 integration and shared calender's

    Hi, Apologies if there is already a thread linked to this but this is my first post as we have a bit of an emergency. We currently in the process of having Sage CRM implemented and I've now been told by our support partner that it's not possible to…
  • Office 365 sync error

    Hi all Since few days, my sync with office 365 return an error for some users. Syncing only meeting from CRM -> Exchange (before it was bidirectionnal) I've opened a case at Sage but they don't know this problem yet, does someone have already faced…
  • Outlook 2016 Plug-in for Exchange Integration

    Curious if the current plugin is compatible or will be updated for Outlook 2016 and the ETA. Thanks! Office 2016 was released on 9/22 and will automatically update for users not managed by their Administrator blocking updates in February of 2016.
  • Outlook integration

    OK, so I'm clearly pretty dim. I have just downloaded a 30 day trial and the first thing I want to do is integrate Sage and Outlook 2013 but cannot for the life of me find how to actually do it. I've been to Preferences and there is no sign of the plug…
  • outlook plug in and office 365

    I am having issues with the outlook plug in within CRM, Our solution provider has advised that office 365 is not supported however reading through the forums I am getting mixed responses. The error I am getting is that there is an issue with outlook…
  • Synchronize Sage data queries with SharePoint & Office 365 codeless, bi-directional

    The Layer2 Cloud Connector can be used to integrate and sync Sage data queries (on-prem or cloud-based) with almost any external data sources, including Microsoft SharePoint and Office 365. You have the full SharePoint list Feature set available,…
  • Sage CRM Online - classic plugin - Office 365 - Outlook 2013

    Hi All Has anyone successfully managed to get this to work or can anyone point me to resources that my help? machine one = 32bit windows 7 32bit office 365 Plugin Loads but then we are getting an error message when we click on any of the icons on the…
  • Office 365

    According to this: community.sagecrm.com/.../integrating-sage-crm-v7-1-with-office-365-exchange-online.aspx It is possible to configure CRM with 365. I've got this to work using a test Exchange system and I like it. I cannot get it to work for…