• Updating data in Sage CRM from an External Entity

    Help! Need some assistance regarding my options to update a record in the Person entity after contacts in an external entity are updated. We have the external contacts list connected to the Sage CRM database. It is my understanding that if the contact…
  • TLS 1.2 support for CRM/SQL connectivity

    Due to PCI requirements, client disabled TLS 1.0 on their 2012 R2 application server and enabled TLS 1.2. Now their Sage CRM 2017 R1 cannot connect to their SQL Server 2012 database. They are able to manually create an ODBC connection from that application…