Sage CRM

Hi Everyone, I have a couple customer bringing this issue to us at CRM Support, I would like to use this blog post to share my workaround. Problem : When creating / editing an existing report, try certain fields added to the Sort On / Group By column…

One of our Customers got an error when starting the tomcat service, CRM 7.2d: Fehlercode 0 / Error code 0, the tomcat commons-daemon.log showed "[error] Failed creating java" I checked the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache…

I've been trying to set up exchange integration but I've run into a road block. I'm unsure of what the problem could be and am looking for some help. I've got a connection set up and its connected to the EWS web service and sync engine and mailbox. When…

Hello, Here is my issue: we just upgrade our sage CRM from 6.1 to 7.2b. Before, during the claim process, our technical service or administrative service make a copy of the CRM case (paper print or pdf print) of what they see on screen (case details…

Hi I have the need to hide a number of fields based off what is selected from a drop down list on a field in the same screen. i've used a bit of Java that works in the Onchange script: if(Values('case_productarea')=='QC29') { hidden = true;…

I’m trying to do a mail merge in crm and it’s giving me an error in the scrm log (com.sage.scrm.model.mailmerge.error.MailMergeException: Could not create the Java virtual machine.). The dashboard and exporting to excel works. I've tried restarting the…