• E-Mail merge with nested table?

    I know it's possible to have a nested table in eg a merge to a pdf using a Word document template. Is it possible to do the same when doing a mass-email merge? Or alternatively, is it possible to attach merged pdf documents to a mass email (the pdfs…
  • Oppo Email Notifications - not sending to Company Account Manager

    I have an Escalation set to fire off an email when a new order is placed. Its running from the Opportunity table. It should be sending to the Primary Account Manager on the Company & then CC'ing 2 managers; I am BCC'ing myself to test. The 2 managers…
  • Has the E-mail window function changed in CRM 2017 and 2018 versions?

    In the older versions, a simple way to add more then one person from CRM to an E-mail was to use the E-mail window pop-out option in your Preferences and, click the E-mail address from a Person record which submits into the To field of the popped E-mail…
  • Emails are not being saved in Communications, no option to install Outlook plugin

    We are running Sage CRM 7.2, Hosted Exchange. I am trying to get the email portion up and working. I think my best approach would be to allow our Sales Reps to enter emails from within the Communications tab (and have them all logged there), as well…
  • Customize Email Out Communication Screen

    Hello, Does anyone know if there is a way to customize the Email Out Communication Screen. Any help would be appreciated. Thanks.
  • How to send a confirmation mail to customer by custom workflow when create a case ?

    Hello everyone. Could everyone tell me how to custom workflow to send a confirmation mail to person after create a case ? I'm new to sage CRM. Please guide me some on it. Best Regards, /Sokheng
  • File email in CRM from Outlook

    I am getting an error when I try to File an email inot CRM from Outlook. Everything works fine if I just click on "File e-mail" and then on the "File email" button, hoever if I try to modify the "File e-mail(s) against the following taget(s)" I am getting…