• Hide/Show a workflow rule field based on a checkbox

    I am trying to hide or show a date and time field based on a checkbox being ticked or not. Currently, I have the below script in OnChange for the checkbox, but it only removes the date box, not the caption or the time box. if (crm('oppo_aftercarecall…
  • CRM 2018 R3 - Manual Registration Service Unavailable

    Hi This morning I upgraded my client's CRM license code for additional users and when I opened CRM after new code added, I get "You are using an unregistered version of Sage CRM. Please register your Sage CRM software." Under License Key Details in…
  • Adding Mail merge to existing custom entity

    Version: S age CRM 2018 R3 We created a custom entity for a client but at the time there was no expected need for a library or templates. The business practice has changed and we now need to add mail merge capability to the existing custom entity. Other…