Welcome to the Sage X3 Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Please be aware of a known issue when Extracting data on the Vat return
⇒ Actual behaviour/Summary
In the case of :
Creation of a VAT return in simulation mode.
Extraction: everything is OK
Change from simulation to real mode
Extraction…
HMRC are withdrawing the ability to submit VAT returns by keying data into their online VAT account from 1st November 2022. From 1st November all VAT returns are required to be submitted using API enabled software. Please see below for the details by…
Hi Guys,
I have a question around the MTD submission in Sage X3 specifically when migrating a client from one application to Sage X3.
Lets assume that the client submits every quarter and suppose the open tax period is Jul - Sept, lets say we…
What's changing?
The temporary UK VAT rate of 12.5% for the hospitality, holiday accommodation and attractions sectors is coming to an end and will revert to the normal standard VAT rate of 20% from 1 April 2022 . You can find out more about the changes…
Check out our latest video on troubleshooting MTD issues using the Last Calls and Sage-rr Debug log.
The video includes a demonstration on how to use the Last Calls during a successful submission.
This was part of the presentation intended for the…
Upcoming scheduled maintenance notice
Due to scheduled maintenance the HMRC VAT MTD service will be unavailable on Tuesday 5th October 2021 from 12pm to 12.30pm. During this time you will be unable to access their online service.
We will update this…
Please note there has been a mistake in published Finance feature for VAT Framework Posting: "VAT return posting and matching " in Release Notes for 2021 R3.
The matching was initially considered, but it has been removed from the scope for delivery…
Product / Service Impacted
HMRC submissions
Current Status
HMRC have confirmed that customers may have had difficulty accessing their accounts and using some HMRC services. However, all issues have now been resolved and online services are…
Product / Service Impacted
HMRC submissions
Reported Impact
HMRC have confirmed that customers may have difficulty accessing their accounts and using some HMRC services.
Next Steps
HMRC to resolve the issue or provide an update.…
HMRC has enforced significant structural changes for the information required in the header record for Making Tax Digital (MTD) submissions, effective July 2021.
Sage will be making the changes to the submission for the latest releases of Sage X3 (V12…
It is that time of the month again. You have a VAT submission deadline looming and you are finally ready to process your VAT return, but you have encountered a problem with your submission. You are probably thinking this is the worst-case scenario but…
Finance Round Up
Welcome back to the latest instalment of the Finance round up!
UPDATES
Firstly, although there are no functional updates this time, its worth noting that there are new versions of Syracuse for V11 and PU9. Please check this Alert…
Reported Incident
Product / Service Impacted
HMRC – MTD Services
Reported Impact
Customers are receiving an error message stating “Sorry there was an error connecting to HMRC” when creating a new MTD Return
Next Steps
HMRC hope to have…
HMRC have communicated wording changes to the UK VAT return, effective for submissions on or after the 8 th April 2021.
These changes are to the labels, i.e. to UI only and does not impact Sage X3 submission files.
The following wording, as provided…
HMRC service availability and issues:
https://www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues
HMRC API Platform Status, you can subscribe to get…
You can now define VAT declarations in offline mode.
In the VAT form function (GESVEF), select the Offline mode checkbox to create a VAT return without logging in the HMRC website.
In the VAT return function (GESVFE), you can create a return using…
Please note we have received a number of cases where customers have issues submitting VAT returns to HMRC.
VAT return start and end dates are not being populated.
The following X3 Versions/patch levels and Syracuse versions are affected.
V11 P14…