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INFO: New content added in August 2022

New content added to the Sage X3 Knowledgebase. 

To improve the Sage X3 customer and partner support experience, we continuously update and add new content to the Sage X3 knowledgebase and Sage City.

  • The Sage X3 knowledge base includes articles and how-to guides
  • Sage City includes alerts, general information and helpful blog posts, so do join and subscribe, so you are up to date

We encourage all our customers and partners to visit the knowledge base at https://support.na.sage.com/selfservice

Here is a list of some of the new knowledge base content related to Sage X3 that was added in August 2022. Use the search function if you are experiencing a specific issue, or use the article number to find the articles listed below.

Technical Articles

Article Title 

Article Number    
MongoDB is stopping unexpectedly and randomly

116352

How to recover the X3 folder password

116451 

Error: "The SELECT permission was denied on the object APROFIL" and "Obsolete record" when copying users from one folder to another

116508 

Error "@X3.TRT/ACOMPOBJ3$adx (1013) Error 6 : Variable nonexistent CODMET" when migrating from PU9 to V12

116559

Error: 'Oops, something went wrong' when logging a case in the Sage Support Portal

116430

In customer records (GESBPC) address line labels are missing

116509 

I am receiving "out of disk space" errors during the importing of a Folder in the SafeX3 Console

116474 

Latest Blog Posts 

Illustrated guide to tracing/debugging Sage X3 Report Server

New Feature "Using Notification Server with Workflow" in 2022R2

LDAP and X3 User creation

How can I find the SQL execution plan for a custom view in SQL Server Management Studio?

Other Useful Links

Link to the Sage X3 Landing Page 

Our Detailed Blog on Logging The 'Perfect' Support Case

Some Useful Links to "How to produce different log files for X3?"

Sage X3 Release Notes for all V12 Patches

Sage X3 Online Help 

Sage X3 Technical Help