• Employment ID for multiple roles in company

    I have a number of employees who perform two roles within the company and as the roles are subject to different PRSI classes (A8/A9 for Community Employment Scheme role and A1 for normal employment) i am wondering if Employment ID is the way to deal with…
  • Unable to get complete RPN data from ROS

    I have just signed up with Sage payroll and trying to download RPN data from ROS. However I realise, I only can see partial data retrieved from ROS. Expected: 1. I have two employment for current year, one is ceased and other one is active. 2. When…
  • Printing / Emailing Multiple Payslips

    Hi, Be nice to have a facility within employee details whereby you could print/email multiple payslips between period numbers...e.g. if an employee requires say the last 6 months payslips (for a mortgage application etc), you can tell software to print…
  • Unable to preform a backup with MicropayBackupManager

    We never had an issue with backups before but now none of them are working when backing up Payroll The backup is fine until it gets to Archiving MicropayBackupManager/ Then we get the following errors -Archiving MicropayBackupManager/Ionic.Zip.dll…
  • MicropayBackupManager Failing

    I am trying to use MicropayBackupManager but keep getting the same error. It has never happened before as backups always completed I need to take a backup from our on premise Payroll and restore it to our new Cloud50 setup. Any idea what I need to…
  • Different pay dates across employees

    Hi there! I have 2 different pay dates across employees. How can I submit this with Sage? There's just 1 general pay date to set out when creating a new period. Not one per employee as per my concern. Thanks in advance.
  • Average wage report

    Anyone know why the Average Wage Report is calculating 8 weeks instead of 9? We do our payroll monthly. Thanks!
  • Migration of server data

    FormerMember
    FormerMember
    Hello, I work in IT and have been asked to complete a migration of Sage data from a 2003 server running Micropay Professional Server v12.1. This will be moved to a Windows 2016 server. I found this article on migrating payroll data ( https://ask.sage…
  • Sage Payroll (Formerly Micropay) Emailing Payslips - Automated?

    FormerMember
    FormerMember
    Hi All I am trying to find documentation to show that the emailing of payslips in Sage Payroll (Micropay) is an automated process, ie. you click view/print payslips and select email and that then sends the payslips to all employees who are supposed…
  • Sage Payroll - Error in Insurable Weeks

    When processing Year End 2018, I noticed I have 54 insurable weeks.... Aug-18 is the problem where I have 5 weeks but should be 4 weeks. Can I go back to August and change that? Thank you in advance for your help and suggestions.
  • Important software update coming soon

    The next time you update your software you'll notice Micropay has a new name. Sage Payroll has all the same great functionality of Micropay, used in exactly the same way as before. This release will start getting your software ready to support future…
  • P45 Sage 50 Payroll

    Hi, I am about to sit my ICB payroll exam using sage 50 payroll. I am looking to print a P45 but the template (Background) doesn’t show up. Is there a way of making template (Background) show up so I can print? At the moment it is just printing on a blank…
  • Pay Frequency change from 4 weekly to Monthly ?

    Hi Can a 4 weekly payroll be changed to a monthly. on the Sage website its only showing Weekly to monthly and monthly to weekly. There use to be dates on the 4 weekly to be changed but I cannot see this anywhere. Thanks Sarah