Sage 50 Payroll

Hi! I'm trying to find a way to create a .csv file for nest pension that shows employees by NI Number. My payroll team has changed people several times in the last few years and how Employees were set up in Nest were either by payroll number or National…

Hi everyone, I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST. I have created a…

Hey, Hopefully someone here can help me as I cannot find an answer online. In my July payroll, one staff members er pension has been calculated as a deduction of -£539.15. The employee pension is correct @ £69.02. Nest will not accept the…

Hello, I am having a huge back and forwards issue with Sage and Nest. I am locked out of Nest about 20 times a day (ridiculous I know!). Between calling to reset my password as the unlock code emails never seem to reach me, every morning without doubt…

Morning. One of my employees opted out of Sage but has now chosen to opt back in again. How do I process this request on Sage.

I have been using Sage Pension module for over a year now, linking to Nest Pension. In the last 2 months I have had an issue with my monthly submissions and have had to resort to manually inputting the data into the nest website. Not great when I am…

I'm trying to upload pension files to NEST within Send Pension Data. When I click NEST portal, it doesn't open the portal, it just takes me to a login home page. I can't find anything on Sage Help to answer this one. I've checked the Provider details…

I reached my staging date (1st April) and have 2 issues: 1) The staff payslip shows 2 deductions as below. This doesn't look right to me, surely I as the employer have to pay the Er figure listed on paylsip. There is no subsequent credit on it so staff…

Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!

Ive contacted sage via phone, and had remote access taken, yet no one seems to have an answer?We are running the current version, disabled firewalls etc, and moved data, but just hangs.

Morning all From April 2018 our Sage 50 Payroll stopped producing pension reports as normal for me to upload to NEST. After speaking to a very nice gent at Sage who couldn't detect why, we went with the Pensions Module to replace the need to upload…