• FPS

    I run a four weekly payroll and didn't submit the 15th August FPS on time. It was sent through just before the next payroll run on 4th September. The next FPS was done on the correct pay date of 12th September. I have had two of my employee's on the phone…
  • Late FPS due to leaver in 2017

    In Sage Payroll I have a director who retired in 2013, although he remains an unpaid company director for companies house purposes due to providing bank overdraft security. I wanted to remove him from the payroll list so posted him as a leaver. System…
  • Bulk adding sick leave

    We have a number of employees each month who are off sick. At the moment I have to add this manually to each of their employee records. Is there a way to either uoload a number of employees sick leave or batch add it to their records? Thank you
  • upload reports ie PAYMENT SUMMARY ETC

    Am i right in thinking we cannot upload our payment summary reoprts etc to new portal? If so what is suggested we do for our records.
  • Include in holiday accrual & weekly average checkboxes

    Hi, Please could you explain the two checkboxes in the payment settings: Include for holiday accrual & Include for weekly averages. For instance the pay element holiday pay. Do these 2 x boxes need selecting? Also we now have a pay element…
  • V26 Upgrade

    We installed the mandatory update for V26. Since then we have not been able to access our payroll software, and it closes before we can enter our login credentials, is there a fix for this? The database is stored on our network so multiply users can…
  • Sage 50Cloud Payroll

    FormerMember
    FormerMember
    I made an employee a leaver and printed their P45 but it had the incorrect DoB. How can I correct this and any other errors and reprint and resubmit to HMRC ? Thanks in advance !
  • Online timesheets

    Is there a way to assign approvers to particular members of staff? We have 2 approvers across a number of staff, but so far it seems that all staff are available to all approvers to approve the timesheets.
  • Leavers still appearing on payroll

    FormerMember
    FormerMember
    I've just started at a new company and have to process the Sage 50 payroll. All the leavers, including previous years, are still appearing on the payment summary part 3 and are still showing on the employee lists. Some of these date back to 2014. They…
  • running a report for a previous year

    I would like a year to date report for the previous year and do a comparison -I like the Payment Summary (Part 3) any ideas ??
  • I am unable to post my payroll data to my sage accounts.

    FormerMember
    FormerMember
    I am trying to post to sage accounts but it is giving me an error saying unable to login to your accounts data, which I find odd, because I could post last month?
  • Suggestion for update to Add a new starter help

    When I am adding a new employee using the employee wizard I never know which employee statement code I should be using and this is a mandatory field. Would it be possible to put some information about his in the help on your website say under section…
  • EPS summary log

    Hi I recently installed sage payroll on to my new computer, I transferred all my weekly backups and everything went well. However... Now I have come to do my monthly EPS, the esubmissions log only shows the last few weeks since I have been running…