Sage 50 Payroll

Has anyone successfully used webmail to email documents using the Sage Help https://gb-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200427112408752&page=1&position=0&q=use%20webmail%20to%20email%20payslips A simple Yes or No…

I am wondering if we are able to amend the layout of the Sage HR Online payslips, our prior emailed ones show AVC Pension on a separate line, instead of grouping the employee contribution as one figure, many staff members require this to show as a separate…

Hi all, it would be extremely helpful for me that- rather than showing all zero 'amount' elements on the payslip, when the box is ticked in Company | Settings, that only zero 'amounts' that have a positive value in 'Hours' are shown. I can't see why…

Hi someone has brought to my attention that their name 'Lynette' is spelt wrong on her payslips via the online sage documents portal. I have changed it to 'Lynnette' with 2 'ns' on sage payroll, but on the online documents it is still the wrong spelling…

Hi, Using online payslips - if an employee wants to change their emails address, do the previously uploaded online documents delete or can you just go into the details amend the email address and do the same in the Sage 50 Payroll software. We…

Hi everyone, I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…

Hello, We have recently moved our weekly paid staff to the online payslips and I have a couple of employees who are having difficulty seeing their payslip. One employee is on android and when they click on the link in the new payslip email, it takes…

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Hi there, I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…

I have a staff member who has changed surname since getting married & so her email address has changed. How do I update this on the system with just deleting and creating a new login? I don't want her to lose all the historical payslips that have been…

I edited a payslip using the report designer and saved with a different name. I cannot find it on my computer (or locate any other reports). Please can you let me know how to find them. Thanks

I can generate electronic payslips that get pushed to outlook ready to send just fine but where can I alter the default text that appears in the email itself? At present its just a generic notice about the report being generated as a pdf and download…

Does anyone know how to set historical payslips sent by email so that they are password protected?

We currently use Automated payslips for some employees, however some of our employees do not have email addresses and do not want to have them. In your help articles it states we can either host these on line OR get these sent to the employer or employee…

Hi, I am a newbie to Micropay, 1.If I create a company how can I print a report showing the company details? 2. How do I do a payroll summary weekly report. 3. I can view a payslip in the Edit/Employees screen, but, if I use the "View/Print Payslips…

We are about to switch our pension scheme to be on a salary exchange basis. We have tested this on Sage Payroll and the layout is fine but we would prefer to amend the wording from Salary Sacrifice to Salary Exchange - Pension to be clearer to employees…

Several employees have company loans, and I would like to show the loan balance on the payslip. Is this possible?

Hello. What is the obligation of an employer when it comes to providing copies of payslips? I know that employers legally have to provide them initially but what if an employee subsequently asks for copies? Although we try to be helpful, it is becoming…

Does anyone know when Sage Payroll will work with Outlook (Office 365) to email payslips. I am back in the dark days of printing, stuffing envelopes and posting now and it is driving me crazy

We have 2 payrolls here and pay for online payslips (but both payrolls have the same tax ref number). Our online portal has the choice of these 2 payrolls when I log in as admin. 5 employees have moved from one payroll to another. They have kept their…

Hi, Is there a way of setting a date for payslips to be emailed instead of instantly? I'd like to set this automatically go in the morning on the last day of each month - not when I process payroll. Thanks in advance, Jenny

I have been happily using the send immediately option when emailing payslips for the last 6 months approx. However when doing it yesterday only about 5 sent immediately and the rest I got an error message stating recipient address unknown and they went…

Holiday entitlements have started to print on online payslips. Can they be taken off?

Is it possible to modify the information that appears on online payslips? We use employee analysis fields to record employee Bradford Factors and would like to add these to the online layout. Thank you

I am trying and failing to include the name of the month in my employee pay slips - any ideas? This is the current script: "Payslip for Tax " + (Employees.PaymentPeriod="Monthly"?"Month:":"Week:") + CurrentPay.ProcessPeriod + ", Tax Year:" + YearFromDate…