Sage 50 Payroll

We have an employee who had attended jury service and we top up the court loss of earnings allowance to full pay. I'm trying to set up a deduction in Payroll settings for Jury Service and the Sage Payroll guide says the following How do I set up a…

We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…

Does anyone have a step by step guide of how I can transfer Sage Payroll onto a new Windows laptop please? Also will Sage ever release the accounts/payroll software for use on a Mac?

We have a new employee, aged 21 who earns over the £833 per month. Being 21, he is Non-eligible in terms of auto-enrolment pensions, however, when processing the payroll, Sage has automatically deducted pension contributions from him, seemingly ignoring…

Hi all, it would be extremely helpful for me that- rather than showing all zero 'amount' elements on the payslip, when the box is ticked in Company | Settings, that only zero 'amounts' that have a positive value in 'Hours' are shown. I can't see why…

Hi all, I have a quick question as I need to move my payroll share to a new server and need to know if there is a quick way to update the client so it looks at that share instead of the old one. I know I did this a number of years ago, but cant remember…

Hi, Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please? We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based…

Hi everyone, I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…

My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

Hi All, I recently learned how to send a payslip via email (from sage to email) saved as individual payslip pdf for each employee (rather than one file) Basically needed to set up email settings with the email type payslip. My only issue is the…

Is there an accounting software with payroll features?

Hi, Please could you explain the two checkboxes in the payment settings: Include for holiday accrual & Include for weekly averages. For instance the pay element holiday pay. Do these 2 x boxes need selecting? Also we now have a pay element…

Hi, From previous requests I know that Sage previously doesn't have the option for Notional Pay function within the software. Given the requirements of Furlough and salary sacrifice process has sage 50 payroll got anything to cater for this? If…

Scenario: An employee is leaving and has been overpaid holiday, we need to claw this back Question: Should this negative be pre or post Tax/NI?

Every time I do the pension update or submit the pensions, I now have to log on which is something that I have never had to do previously. Only since moving to the subscription based payroll. Any ideas?

Hi everyone, I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…

We currently have a standard autoenrollment scheme set up. We have now offered a salary sacrifice scheme for our employees if they wish to join. Can I please get some advice on how to set up this additional scheme - our pension adviser said 'its just…

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If I am not paying an employee this month do I have to put them on hold? The issue is being dealt with by an Legal Professional and it will not be sorted in time for me to process her payment along with the other monthly payroll. Obviously I need to run…

Has Sage has made my payroll all dark and dreary as a Halloween prank? Just looking for the pumpkin button and awaiting the ghosts to float across my screen!! The black and grey colours are awful to look at, and not conducive to good mental health,…

My cyclical re-enrolment date is 1/11/19. I run payroll once a month on 20th of the month each month (or closest working day). Can I go ahead and run pension assessment now and complete my re-enrolment ahead of running my payroll at the end of this…

Hi guys Can anyone tell me what we need to do now we are reaching the 50 employee limit on Sage 50cloud Payroll? I have been looking around for Sage payroll software for 51+ employees and can't find anything, Thanks! Martin

Hi, We are a payroll bureau and Sage is but one of the systems we use so apologies if this question seems naive... I've just set up the above scheme for a client. They pay elements have all been configured to (or not as appropriate) to be included…

I am having to process redundancy payments shortly as we are ceasing trading. To use the 12 weeks average and pay the redundancy in the last weekly wage do I need to process the wages first then check the 12 week average then add the redundancy then…

A number of our employees have told us that their remaining holidays are showing incorrectly on their online payslip. For example, one employee's shows - Holiday taken: 1, Remaining: 27. However on the absence page on Sage, it is showing - 0 Taken…