Sage 50 Accounts

We have set up remote access for a client Sage 50 Accounts V28. We've added two new users and set up their remote access. They receive the email and go through the process of entering the passphrase and a Data Transfer error comes up stating the below…

Since installing version 28 in August 2022 my scheduled back ups to my One Drive have stopped working. I can also only do manual backups by restarting my laptop. If I am logged in for a couple of hours both my data check and and my back up sit at queued…

Hi, I have had an exporter running Version 28 of the c# Sage 50 SDK that pushes invoices into sage from our facilities management software; this has worked previously, and continues to work for other customers, but for one customer I am getting "Username…

We have recently moved some companies on our servers This process has been straight forward for most users, but we have one user that always says they are already connected to the company when attempting to add her remote access connected to the company…

Hi There, I have a integration project that runs as a windows services so when i update the sage from V26=>V27=>V28 then dll also changed from SageDataObject260.dll=>SageDataObject270.dll=>SageDataObject280.dll. But after updating to V28.1 I don…

Is anyone else having problems where someone will get a refresh data message, and if they hit yes - it takes their version of the data and wipes out everyone else's work. We've found a workaround, by as soon as someone gets this message - everyone…

Having issues updating client manager. All users (remote access) are set up as administrators, but all machines cant get passed theV28 data access components section. Getting codes 1603 and 1921 and also one that says another installation is running …

Hi everyone, We've had this problem consistently since introducing Sage 50 Accounts v28. We utilise an RDS system to allow staff to access Sage. The infrastructure is setup with a gateway and 4 session hosts. Separately, we have a file server that houses…

We're unable to access Sage data on various computers every morning. It seems to affect about half of the office each time, not necessarily the same computers each day. A couple of restarts usually resolves the problem, also tried reinstalling, clearing…

Since upgrading from V27.2 to V28 we have had daily issues with users being asked to "Refresh". (all users must then logout while the data is refreshed Users were working with Sage Drive originally, then remote data access with V27.2 and now users…

Hi, Has anyone else had the issue of upgrading to V28 and half of the attachments are now in a folder that cannot be found and therefore you cannot view the attachments? As well as losing reports etc. We have clusters of attachments we can no longer view…

i haven't used remote data access for quite a while, i had to delete the queue.dta file first but am now getting this error. Not sure on the best way to fix. I have looked at https://gb-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid…