• Webinar - Customers - Chase debt view - Recording available

    This a great option if you work in credit control or just want a better understanding of the who/what/when of your customers' outstanding balances. This session has now taken place but a recording is available:
  • Webinar - Credit control options in the customer record - Recording available

    Learn about the options available within Customer Record - Credit Control tab. Set credit limits, payment terms and more. This session has now taken place but you can catch up with a recording >
  • Live Webinar - Customers - Chase Debt View - recording now available

    The Chase debt view in the Customers module is a great option if you work in credit control or just want a better understanding of the who/what/when of your customer outstanding balances. This webinar has now taken place, but a recording is available…
  • Credit Control - Customer Communication History - Report Linked to Specific Invoices and print out option with Aged Debtors

    Good day dear all Any idea if there is a report or how could i possibly create one as such? Thank you in advance for any suggestion
  • Webinar - Credit Control Part 3 - Bad Debt - Recording now available

    In this session you'll learn how to write off customer bad debt and how to post your journal adjustment to recover the VAT element. This session has now taken place, but a recordiung is available: Access the recording Slides for this session: …
  • Webinar - Credit Control Part 2 - Customer Statements - Recording now available

    Sending statements to your customers is a great of way of keeping them informed about their account and also to act as a prompt to remind them to pay you. This webinar explains the options for producing statements, including a demonstration of how easy…
  • Help to get paid faster

    This December, let us help you reduce that naughty list by making sure you get paid what you're owed, on time, with as little hassle as possible. Helpful knowledgebase articles: Use the Aged reports to investigate where the debts are Send statements…
  • Webinar - Credit Control Part 1 - Aged Reports - Recording now available

    Understanding which customers owe you money is a vital part of credit control and the aged reports can be used to report on this information. They include the details of the customers that owe you money, unpaid invoices and how long they have been outstanding…
  • Credit Control - Payment due date - English Quarter days

    For those that deal with property income. In customer credit control an option to select in Payment Due - English quarter days. In England, they are Lady Day (25 March), Midsummer Day (24 June), Michaelmas Day (29 September) and Christmas Day (25 December…
  • Sage Webinar - Credit Control Part 2 - Customer statements

    Sending statements to your customers is a great of way of keeping them informed about their account and also to act as a prompt to remind them to pay you. This webinar explains the options for producing statements, including a demonstration of how easy…
  • Link a communication and promised payment to a transaction

    The communications tab is cumbersome to use - you have to tab to add three lines in the description box, you cannot see the activity whilst adding a communication, and you cannot link a promised payment/dispute/communication to a transaction.
  • Quick checks to help cash flow

    To manage your cash flow it's important to know what payments are due into and out of your business each week. You can quickly check this using the outstanding invoices due reports. They show you exactly when invoices for each customer or supplier are…
  • I’m having difficulty remembering before lock down :(

    Wondering if anybody could help or have an idea. im looking to include extra ref when I print out reports. mostly in day book reports and activity for sales? I get the ref only not the extra ref on the printout of the reports. how could I amend…
  • Credit control with Satago

    Satago is an intelligent, cloud-based solution which can help you make better decisions when offering customers credit. It helps to reduce the time you spend chasing payments from your customers, making sure you get paid on time. Read more >
  • Credit control with Satago

    Satago is an intelligent, cloud-based solution which can help you make better decisions when offering customers credit. It helps to reduce the time you spend chasing payments from your customers, making sure you get paid on time. Read more >
  • Integrate your Sage 50cloud Accounts with Satago to manage your cashflow.

    Save time with this cloud-based solution, which can help you make better decisions when offering customers credit. Know when to offer credit Spend less time chasing debt Get paid faster Read our guide & watch our quick video to find out more…
  • Show Invoice Message Lines in the Details Field and on Statement Letters - Sage50

    We use an external mail merge software to send large amounts of multi-product invoices to customers - primarily because we can fold all the product lines up into a single price from Excel and then have a custom Service Detail summary that appears on each…
  • Customer Credit Terms

    We have not previously been using the customer credit terms function within Sage 50, but would now like to set up credit terms for all customers and have it automatically pull onto the invoice. I am looking for a way of globally changing all customer…
  • Credit Control Access Rights

    FormerMember
    FormerMember
    Customer Credit Control rights, need to be able to be separate from the New/Edit tick box option; which allows anyone who has this right to view/edit/create customer master files. When it comes to credit control and you only have certain individuals…
  • How to manage credit control|uk|ireland

    Late payment is a problem that affects a huge number of businesses. Data published by Bacs Payment Schemes earlier this year showed that the debt burden on small and medium sized enterprises had reached £39.4 billion. The level of late payments has…
  • Are late payments affecting your business?

    How flexible are your payment methods? How many of your customers pay on time? Late payments are a known issue for many businesses, with our research showing that the average small business being owed £12,000 in outstanding invoices. It can be hard…
  • How to save time and get paid faster

    Late payments is a big topic of conversation at the moment so we’ve created a handy infographic to demonstrate just how much of an impact late payments has on small businesses and why making sure you’re paid on time is crucial to your business and your…
  • Our new guide to credit control: the essentials to help you get paid quickly

    In July this year the BBC reported that small firms are owed £26bn in late payments and chasing debts costs them millions more. To help support our customers we have published a few articles focused on managing your credit control and how to avoid late…
  • Manage your cash flow in just a few simple steps

    Knowing how much money you have coming in and getting paid on time is vital for the healthy development of your business. In Sage 50 Accounts, there are a number of tools available to help you keep the income flowing into your operation. Here we take…
  • Report showing average time taken to pay invoices by customer

    There is a standard Sage report that almost does what I want, but it lists each transaction (so each line on the invoice). I want one line per invoice. I've found two online: One at my.sage.co.uk/.../report-design-service.aspx called sage_report_scvrl4…