• Remote users can't see memorised journals after reuploading company to Remote Date Access (Sage Drive)

    I had to reupload and reshare the company cloud data with all users (long story). After doing so, remote users complain that when they go to 'Nominal codes>Journal entry>recall', they can only see the default journal templates - not any that have been…
  • PC not connecting to Sage drive after removing company, and failing to re-add from Sage Drive.

    Help. We were having trouble with data not being updated on a PC from the drive. I removed the company to re-add via data connection on Sage drive but it would not let me, saying that the company already existed. The only way I could add the company…