• Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
  • how can I un-do update invoice please ?

    how can I un-do update invoice please