• Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Message Line on Reports - show message lines specifically on Reports (not Layouts)

    I have been asked to print out reports for meetings. This report specifically is for SOPS - printing out an itemised quote list. I usually enter an "M" Message line on the first line of every quote which I input the customer's enquiry reference. I sometimes…