• Job Reports

    To give you a quick rundown, our business runs different programs in several different counties. With that being said, we categorize expenses for each county with jobs (established this calendar year so it is new). This has been working great, but the…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Deleting transactions

    Hi Sorry if this has been asked before - I have had a look through the previous questions but can't find what I'm looking for. I'm not trained in accounts, I use Sage for our family-run business so apologies if I'm asking silly things :) When reconciling…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
  • Problem with edited VAT reconciled transaction

    Hi! I have managed to edit the nominal code of a transaction that was reconciled for VAT and included in a past VAT return. Now both the cancellation of the original transaction and the corrected transaction are showing up as unreconciled for VAT. How…
  • Sage Accounts V24 Application Hangs with SBDDesktop.exe Has Stopped Working Only On Windows 10

    Could someone please give me some guidance on the issue below please? I have an ongoing problem with Sage Accounts Ver 24 client installed on new PCs running Windows 10, the PCs are fully patched and on the latest Win 10 release. Users can log into…