• Last Cost Prices (Standard)

    Hi all, I have seen a couple of similar queries but none have been able to answer my question - I have used Price Lists to update prices for a supplier and successfully imported them, however, when entering the items into a PO they continue to use…
  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • Visit our new Help Centre

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you. Discover simplified guides, support hubs and much more, so everything you need is just one click away! Read more >…
  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you. Discover simplified guides, support hubs and much more, so everything you need is just one click away! Read more >…
  • Detailed VAT Reports

    Detailed VAT report not functioning. Sage and AutoEntry (owned by sage). AutoEntry allow the use non Alpha numeric characters if your suppliers invoices use them. This then breaks the VAT Detailed report once reconciled. HMRC were not impressed but…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Access Denied

    Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file. Anyone get any other suggestions?
  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi, I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…
  • Check out our improved Help Centre

    To make it easier for you to find the help that you need, we've been working hard to improve our Help Centre. Why not head on over to the Help Centre and take a look at some of the exciting new changes that we've made? A new homepage Previously, to…
  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty. Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place…
  • HOW CAN I IMPROVE PRODUCTIVITY IN DISPATCH & COURIER INGRATIATION FOR MY WAREHOUSE

    I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program. this is so slow and not automated..... This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells…
  • Sage 50 quick search box boots you out of the program?

    Does anyone else have issues using the Sage 50 quick search box where it boots you out of the program? We have 3 clients that have an issue with v26 doing this, not all have multi users. Any ideas to why?? Thanks in advance.
  • Engage with Sage - Find the help you need

    When it comes to supporting you and your software, Sage offers a variety of support options to suit different situations. You've already found Sage City, and we hope it gives you the solutions and ideas you need, however there are other help channels…
  • What's Trending?

    The Sage Support Help Centre features trending topics for Sage 50cloud Accounts. You can find out what people are asking about this week and access quick answers. Check out what's trending now >
  • Help Centre - A New Look

    We've given our Support Help Centre a new makeover. We hope you like it as much as we do! Why not check it out today? Help Centre >
  • Pay in Full F3 slowing me down.

    Hello I have taken on the very latest version 25 and am a touch typist, using Sage since the late 1980's. I find it slows me down having to take my hand off the key pad to go up to press the F3 key to pay in full. I have looked at the shortcut keys…
  • RE: Sage Help Centre – CIS. We need your help!

    For all the help you need with managing the Construction Industry Scheme (CIS) in Sage 50 Accounts, we've added a new Sage 50 Accounts and CIS area to the Sage Help Centre. Why not take a look and let us know what you think? Thanks, Emma Sage…
  • Projects - Are you using this feature yet?

    The Projects option is available in Sage 50 Accounts Plus and Sage 50 Accounts Professional. Whether you run large projects, or just want to keep track of smaller, ongoing jobs, this module has everything you need. You can tailor projects to suit your…
  • VAT questions?

    The new VAT area in our Help Centre is packed with information to help keep you on track. Whether you're setting up your tax codes, calculating your first VAT Return or trading abroad, we've got it covered. Have a look today and bookmark it so it's…
  • Sage Accounts V24 Application Hangs with SBDDesktop.exe Has Stopped Working Only On Windows 10

    Could someone please give me some guidance on the issue below please? I have an ongoing problem with Sage Accounts Ver 24 client installed on new PCs running Windows 10, the PCs are fully patched and on the latest Win 10 release. Users can log into…