Sage 50 Accounts

One of our users connects to our Terminal server (Server 2016) remotely, running a report gives a message The report could not be loaded The Report C:\PRO~\REPORTS\SPLAGES.REPORT (I have abbreviated this for ease) Happen on all reports Though…

Storm Debi caused power cut whilst working from home. This caused loss of internet etc. for my Sage50 Cloud Accounts. Now that the connection has been restored, I am trying to "upload data" that had been processed on another laptop in the office whilst…

Getting the Following Error: Could not sync with Remote Data Access company. Please try again. If the issue continues, download the company again. This is happening when redownloading the company. Phil.

We have recently moved some companies on our servers This process has been straight forward for most users, but we have one user that always says they are already connected to the company when attempting to add her remote access connected to the company…

Please heed this as a warning for anyone considering using Remote Data Access. If you value your data in any way, then please, for the love of everything sane DO NOT use it. Now I will say, the program itself offers some good features. I especially…

Hi there, We seem to be having a recurring issue with one user where the remote data access seems to crash often, and also it often states he is still in a company when he has previously logged off from that company. We operate all of our companies via…

I have had 2 instances at a client on v28 where they were told their data was out of sync. The PC that reported the issue proceeded to UPLOAD the data to the cloud. Everyone then had to resync and the data was out of date. Surely if this error occurs…

The last 2 days our Data server Main reports no internet connection when there is internet. Suggests the Sage server and our local data server are discconecting . Remote users are getting messages saying the main computer is offline. We suspect its related…

When trying to revoke remote access for a user I get into an endless loop of entering email address and password to confirm and nothing else happens.

We use Sage Drive, I updated Sage 50 on the main pc today, after the update we had to close Sage a couple of times to allow the new version of Sage Drive (remote Access) to sync. After the syncing took place I made sure that the message was showing…