• Could not find Link - Trial Balance report

    I have a customer who is currently running SAGE 50 accounting, when she runs the trial balance report in Excel via a plugin, she gets the following error..... Any suggestions welcome.
  • Settings folder data path on C: - backup manager lists an extra company data folder - Is it this settings folder?

    Hi I have a single user, 2 company version of Sage 50cloud accounts installed. On installation I chose to have the 2 companies installed on my D drive. I notice in 'About' that 'settings' (for both companies) are stored on the C: drive in c:\programdata…
  • Line Misalignment Sales invoice

    I have never noticed this happening before but apart from the first invoice line, the net amount, %VAT and VAT amount are not aligned when emailing. They are ok if you view and then print or email. Only when emailing direct. I have edited them to try…
  • Custom message when emailing invoices

    We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…
  • Turn off all dashboard and process maps and Don't Display welcome screen settings not sticking.

    I am using Sage Instant Accounts 21.5.9.201 on Windows 10. I was reading through one of the books on how to use Sage and it mentioned Process Maps and Dashboards which are by default now switched off. To turn them on the checkboxes for both settings must…