• Report writing help

    I am trying to create a report which has a tiered grouping of line by line invoice details for a multiple clients grouped by the client then by an invoice number, but I have been unable to achieve this with much grace. We are looking to have the following…
  • Customer due dates for invoices

    Hi, Until recently, all my clients have agreed to 30 days from date of invoice as the due date. This is calculated by Sage (correctly) and shown on the invoice. Now I have a couple of new clients who want invoices by 3rd week of the month to be paid…
  • Price Increase on Recurring Invoices

    FormerMember
    FormerMember
    We have over 60 recurring monthly invoices and we need to increase the price of the subscription. Is there a way to set up sage so we update a price list and it updates all the recurring items?
  • Sage 50c Accounts Microsoft Office 365

    I have a notification when i try to print my documents as follows: "Printing or Emailing documents from a Sage Drive remote site will not result in a PDF copy being stored in OneDrive." Can i force a save to One Drive in any way?Sage 50c Accounts
  • End of year report. Is there a report which can check which invoice numbers are missing from a date range? For example, check for any missing invoice numbers within a yearly period.

    We are conducting our end of year and are looking at finding out if all invoices raised for the year are entered onto the system. Any help would be greatly appreciated!
  • INVOICE DUE DATES ARE WRONG

    When I raise an invoice for a customer. The invoice due date is picking up the order date rather than the invoice date. EG. TERMS: 0 day before last day of following month ORDER RAISED 1st January 2018 INVOICE RAISED: 1st February 2018 INVOICE…
  • Emailing invoices

    Lots of people still don’t email invoices to their customers. Instead, they print them out and post them which takes time and money. It will only take a few minutes to do. Before you start emailing invoices you will need to set the default email layouts…
  • Disputed invoices issue

    Since updating to version 22 we have noticed some issues with disputed supplier invoices. Invoices which have been previously marked as disputed and then removed from disputes are still showing as being in dispute in the supplier payment window and supplier…
  • XML Invoicing

    Hello. Can someone tell me if Sage supports XML invoicing. This would be sending the invoice via XML, as opposed to emailing, which would directly populate the receivers financial system. Many thanks
  • Invoice currency symbol plus add page for terms and conditions

    First issue. Yet another EXTREMELY frustrating day and VERY VERY unproductive day. Having read https://my.sage.co.uk/public/help/askarticle.aspx?articleid=12658 I attempted to implement what appears to be very simple task yet turns out to virtually…
  • Problem with invoicing

    When I create a new invoice in Sage50, the price amount is multiplied by 100. Is this a bug? What's the solution for it? I am running Sage in Windows 10 and I have repaired it and updated it to the latest version, but it still gives me the same probl…
  • Customers are unable to open invoice attachments

    Some of our customers are are unable to open invoice attachment on their phones - the attachment is showing as a paperclip but it can not be located or opened
  • Recurring Entries Start-up Message - Access Denied

    Hello, We have several recurring items and we have the auto-message appear on start-up asking if we would like to process them. We have 2 levels of user, the manager has access to everything, and I have access to purchases, invoices and orders (recurring…
  • Unmatched Credit Notes.

    Hello, I am fairly new to Sage, having previously only used it for data inputting. I am now trying reconciliation and all sorts of wonderful things. There are several accounts were credits have been raised, but not put against the invoice in question…
  • analysis1 in customer defaults not showing on invoice screen

    Hi Can anyone help?? :-) We want to use Analysis1 (customer defaults) to show which round a client is on and shows in the invoice screen, however.......when we save it in the customer default it still isn't showing in the invoice screen on sage…
  • Invoice Sales/Purchase Order Sorting

    Whenever I select one of the lists for Invoices/Cust Orders/Purch Orders the list always sorts with the most recent transactions at the bottom using the Inv No, SO No etc. Is there no way to default or save the last sort so that it does it by Date order…
  • Outputting Multiple Invoices to file

    Hello I output all of my invoices to file in order to add other documents then e-mail to customers. I know you can output to multiple e-mails, but is it possible to output multiple invoices to files (each to a separate file and automatically named…
  • Filter to show only unpaid sales invoices

    I'm trying to set a filter to show only unpaid items on mt invoices and credit notes screen, but I can't find any paid or balance field except Foreign balance. When I filter on foreign balance <> 0, nothing happens. What should I be filtering on?
  • Merging Companies

    Hi at the end of June I merged two companies into one (smaller into larger) and changed our Sage product from Sage 50 Accounts to Sage 50 Accounts Essentials as these options meet the requirements of our company much better. I am not a Sage expert…
  • Selecting sales orders

    Hi, I have recently change computers. On my old computer I could select two orders simply by clicking both of them. So to select 5 orders all I would need to do would be to click on each of them. Since changing computers I can no longer do that. Now I…
  • Statement showing double amounts

    I have an error with my statements. It seems that for some customers (not all), the amounts shown are doubled. i.e if an invoice was for £300 it shows £600. if a customer is affected all invoices/credits and totals are affected.
  • Sage Instant program closing each time I click save?

    I've been using Sage Instant Accounts for the last year or so. Today after entering some invoices and clicking save the whole program completely closed down without warning. After logging back in I can see that the invoices were saved but did not appear…
  • Invoice Template

    Hello, I am looking to amend the layout of our invoices, but how do I know which template is being used?
  • Customer invoicing with two vat codes used for different services

    I am about to start invoicing a customer for a service and goods on the same invoice. One will be an exempt service and one will be subject to standard rate vat. Using the Sage system and selecting a customer it populates the default vat code for the…
  • Why can the cost of carriage not be entered or changed on the first Product Invoice page while products are being added?

    Why can the cost of carriage not be entered or changed on the first Product Invoice page while products are being added? Why does there have to be a default value that then can be changed later in the process? Why complicate the creation of an invoice…