• Layout Bug in V30

    Since updating to V30 there appears to be a strange bug that has appeared when Exporting or Printing Invoice layouts. It appears that conditional formatting is not being correctly respected for 'Suppress Print' and 'Visibility' on items. It also appears…
  • Deleted Invoice Still Shows On Customer Account

    I deleted a customer's Service Invoice following this guide: Delete invoices, credit notes or sales orders (sage.com) I though it would ask me to give a reason why it was being deleted, but it didn't. However, the invoice is still showing on the Customer…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Disputed invoice with no "d" alongside it when get partially paid

    When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…
  • Adding a prefix to sales invoices

    Is there a way to add a prefix to sales invoices created in Sage 50? I can see how to start the number sequence from a particular number but this field only seems to accept numerical characters.
  • Invoices and credits template upload/design

    Greetings, I produce weekly invoices for a client and currently use a workaround to export invoices from the 'invoices and credits' screen onto a Word template in order to send to the client as I haven't had a lot of luck with Sage report designer in…
  • Automatic product invoice updating

    We have an issue of security where users can create a product invoice, print it and then edit it changing the customer / product details. This in effect creates a 'ghost invoice' without the stock figures being affected (we don't use SOP). As we deal…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi, I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…
  • Mobile App and Sage 50

    Hello! Our company is looking for mobile application software that can be synchronized by internet connection with office software such as Sage 50 accounts (using Sage 50 Accounts at the moment). We need to speed up the process for our remote field…
  • Receipts or invoice amount in words

    Can anybody suggest how to design the invoice form to include amounts in words in sage 50 UK.
  • Warning when amending invoice raised from quote

    Hi, I've just started converting quotations to invoices. If I amend the invoice it comes up with a warning: "This invoice was created from a quote. Any amendments made will be shown on both the quote and the invoice." Is there a way to deactivate…
  • Automate emailing outstanding or overdue invoices for a list of customers

    Has anyone achieved to automatically email run all outstanding or overdue invoices for all customers or group of them ?
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Unable to email invoice from Office 365

    Good Morning, One of our clients are unable to email invoices etc from within Sage, when we try we get the following error message. " Please install office update: Redistributable Primary interop assemblies to run function." The office version…
  • rebuilding invoices

    Hi, Is it possible to re-build my data excluding invoices and corresponding bank receipts only? Thanks
  • Recurring Invoices

    FormerMember
    FormerMember
    Hello, Unfortunately, we ran our recurring invoices routine for 31 July in error yesterday. Not an issue in that none of them were posted and they can be deleted from the invoices list. However, each one is now flagged with a "last processing date"…
  • Sales orders, stock and deposit invoices

    Hi everyone So we use Sales Orders to keep track of stock movements and invoice our customers for products. We are charging staged payments (i.e 25% deposit, 25% when stock delivered etc..), and in the past we have always just raised an invoice for…
  • Proforma Invoices

    We generate proforma invoices for customers whom we would like to pay for goods prior to despatching them. The issue we appear to have is that when we then despatch the goods, we are generating another invoice. We would like to simply convert the proforma…
  • Custom message when emailing invoices

    We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…
  • email sending options

    FormerMember
    FormerMember
    Hello Two users accessing Sage on different machines One wants to send invoices by email immediately Other one wants to send emaIs to inbox so they can be edited before sending. At the moment if one user changes email sending setting it affects…
  • Report writing help

    I am trying to create a report which has a tiered grouping of line by line invoice details for a multiple clients grouped by the client then by an invoice number, but I have been unable to achieve this with much grace. We are looking to have the following…
  • Price Increase on Recurring Invoices

    FormerMember
    FormerMember
    We have over 60 recurring monthly invoices and we need to increase the price of the subscription. Is there a way to set up sage so we update a price list and it updates all the recurring items?
  • Emailing invoices

    Lots of people still don’t email invoices to their customers. Instead, they print them out and post them which takes time and money. It will only take a few minutes to do. Before you start emailing invoices you will need to set the default email layouts…