Sage 50 Accounts

Hi all, At invoicing stage when I press print, the second screen then pops up on a totally different screen. How can I get the pop up's to pop up on same screen I am working on please? Many thanks!

Since updating to V30 there appears to be a strange bug that has appeared when Exporting or Printing Invoice layouts. It appears that conditional formatting is not being correctly respected for 'Suppress Print' and 'Visibility' on items. It also appears…

I deleted a customer's Service Invoice following this guide: Delete invoices, credit notes or sales orders (sage.com) I though it would ask me to give a reason why it was being deleted, but it didn't. However, the invoice is still showing on the Customer…

Hello We have a duplicated SI with the exact same document ref, posted to our ledgers and I don't understand how it's happened. As the transaction numbers are only 12 apart, and the audit trail shows them as being posted by the same user, it looks like…

Hi Is it possible to combine invoices from the same SOP? We despatch items each day or so, but rather than create an invoice for every despatch, we would like to create a despatch note every time we despatch, but just one invoice at the end of the…

I need a report for an export for obtaining Feefo reports that contains customer information but also some invoice information. I am currently editing "Day Books: Customer Invoices (Detailed)" and I need to add in the product code from the relevant invoice…

Hi All I have just discovered our new B2C website has gone live, well, technically I discovered it existed and is now live, the things people don't think Finance need to know about..... Anyway, its happily chugging away in the background churning…

Is there any way of linking bank details to customers accounts? we have 2 different banks for different types of sales so sometimes it can get a little confusing when it comes to what sales invoice to send with the correct bank details. so my question…

Hi, Is there a way to set-up SAGE50 to use the carriage charge tab in the sales order and then not have it apply to every single invoice processed for back-order items? It seems that whenever you process a sales order, if it is not a complete full…

We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…

I would like to run an Aged Creditors Analysis report for suppliers but with all the attached invoices for suppliers included. Is this possible?

Using "service invoice" as the default for invoicing but would love to be able to add other columns to the window without having to click into each line. Product Invoices do not work for our company - don't want a work around, want a solution. Currently…

When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…

Is there a way to add a prefix to sales invoices created in Sage 50? I can see how to start the number sequence from a particular number but this field only seems to accept numerical characters.

The invoice payment tab allows payments to be entered at the same time as creating the invoice. There does not seem to be a pay in full button so the amount paid has to be entered manually ot am I missing something?

Hi all, I am writing a basic system to automate chasing of invoice payments from customers so they get an email prompting them to pay outstanding invoices. I am struggling with v28 SDO to collect invoices that have not been posted Can anyone give…

Hi Were using sage 50 cloud accounts. At the moment we only seem to be able to convert sales orders to invoices. We cant seem to be able to convert a quote into a sales order and then into an invoice. Is there a way to be able to convert both quotes…

Would it be possible to show a minus sign on credit note values? This would be helpful to our customers to help them clearly identify if the document is a credit note, rather than an invoice. Thank you for your input

Greetings, I produce weekly invoices for a client and currently use a workaround to export invoices from the 'invoices and credits' screen onto a Word template in order to send to the client as I haven't had a lot of luck with Sage report designer in…

Hi all, Is there a way in Sage50Cloud to automatically create sales invoices based on a spreadsheet/csv file? I want to be able to use import/macros/python etc to produce a physical invoice via Customers->Invoices and Credits (not simply importing…

Hi, Could you tell me, is it still not possible to join SOP_ITEM and INVOICE_ITEM within Sage 50 Report Designer? I have tried and can't seem to get it to work. I know it was a know issue years ago, but I would have thought Sage would have fixed it…

We have an issue of security where users can create a product invoice, print it and then edit it changing the customer / product details. This in effect creates a 'ghost invoice' without the stock figures being affected (we don't use SOP). As we deal…

I have an issue with exporting an invoice to Outlook which was working OK until today I am using Sage V27.1.562.0 If I export the invoice as a pdf to a folder, it looks OK, I can attach it to an email and it all works If I export to email, the numerics…

I'm new to sage, so this may be obvious but I can't find out how to do this. I have created a customer, and when I invoice them I have to include my "supplier reference" they give me on all invoices etc. This reference is longer than the reference field…

We send invoice emails as pdf attachments to our customers. Typically we don't get many issues. However, for a long time a seemingly random number of customers do not receive emails from our main account sender. The sending email address is in this…