Sage 50 Accounts

Hello, Having spent hours on the phone to sage they are saying its an HMRC issue not sage. Error as follows:- Error: 5012 Message: cvc-type.3.1.3: The value '355350211' of element 'CRN' is not valid. Error: 5012 Message: cvc-pattern-valid: Value…

We've just archived an accounting period and are starting into a new one. When I set the program date to the start of the financial year, its posting transactions on the date entered, not the date from the start of the year. This is throwing out all my…

We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…

Hi, I'm running V28.1.404 Update 1 on a Windows 10 machine with a 1TB SSD I've just started getting "Drive Full" messages. Using Treesize, I've found the path "C:\ProgramData\Sage\Shared\AutoUpdates\v2\Sage.UK.SBD.Accounts.Line5028.0.226.0en-GB…

Evening all. I hope someone can assist me. I use Sage every day- I used all day on Tuesday, and backed up at the end of my day after checking data and there were no errors. Started again this morning and all was fine. When I reconciled a bank statement…

Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file. Anyone get any other suggestions?

Hello there, Have had Sage for over 10 years and until MTD very few problems. 1. would not communicate with HMRC, sorted. 2. All VAT reports prior to MTD have disappeared from view 3. And this is good while sending what was supposed to be the…

Hi, We have a couple of error's against Sales Order (Number) has due date earlier than Sales Order date which we cannot resolve. We do not enter Due Dates on the Sales Order but there are these few errors which we cannot resolve even when going in and…

We suffered some data corruption a couple of weeks ago, we only spotted it on Friday sadly. I have spent the weekend rectifying the situation and at the final stage, re-entering the transactions, I had 17 errors that were not stated on Sage's help page…

Since updating to version 22 we have noticed some issues with disputed supplier invoices. Invoices which have been previously marked as disputed and then removed from disputes are still showing as being in dispute in the supplier payment window and supplier…

We've recently had the computer which holds our Sage data crash. We thought we'd successfully moved the Company file to a new location, but although everything else is working, we can no longer print customer invoices. The error message we get is "Specificed…

Hello, We have several recurring items and we have the auto-message appear on start-up asking if we would like to process them. We have 2 levels of user, the manager has access to everything, and I have access to purchases, invoices and orders (recurring…

I amended a purchase invoice that was posted this month, has not been vat reconciled and there was no warning message but now when I try to back up I get an error message stating that "Net amount in header disagrees with total net in splits" There is…

Hi, I'm on Sage 50, newest version all updated. Everything is through Sage Drive. Sage keeps intermittently freezing on my Microsoft Surface (once today, 6 times yesterday). I'll click on something e.g. put a payment through, the box pops up and then…

Paul I experience the message, below, at certain times and becomes more of an issue when working outside client hours as someone else is not available to log in and remove names. 'The Sage ID user <<Sage ID email address>> on computer <<computer…

Tried to submit VAT return online- as I've done for years with no problem. Screen shows a tick and says return submitted, but when I ask for the submission log, it comes up as no data found. How do I a) find out whether or not it has been submitted; and…

Two customer invoices produced in 2015 on Sage do not show the correct data. The invoices are showing on the correct customer record but when I drill into them to reprint them for the customer, they are showing completely different data. One of them is…