Sage 50 Accounts

Hello We have a duplicated SI with the exact same document ref, posted to our ledgers and I don't understand how it's happened. As the transaction numbers are only 12 apart, and the audit trail shows them as being posted by the same user, it looks like…

I have seen customers and suppliers at the end of the list display multiple times. The issue is resolved by a re-index and compress, but it comes back a few weeks later. We have 3k customers 1200 active and 871 suppliers 159 active Just over 1m usages…

Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…