• Allow "Repeat" card receipts into Sage from Sagepay (and other PSP's)

    At the moment Sage only permits one-off card receipts classed as "Payments" from Sagepay to be processed automatically into Sage. If you want to process weekly or monthly payments on the same card automatically (that has been approved by the user for…
  • Reprinting Sales Invoice

    Hi, I need to amend and reprint an old sales invoice on sage 50 cloud, but the invoice is not currently showing on the 'Invoices and credits' tab, I can only see it in the 'customer activity'. Any idea how I can do this?
  • Sage 50 Debtor Chase Letter - Show invoices approaching due.

    Hello Everyone, Unlike Sage 200, Sage 50 does not have an option to send reminders automatically or to send reminders for invoices that are approaching due. I'm hoping to be able to customise the built in letter template "Itemised Chase Letter 1 (Reminder…
  • Write off the balance of a customer account when using cash basis?

    Just that really - there are some old debtors that I want to write off, but when I use the "write offs and refunds" wizard I get a warning not to use with cash accounting as the VAT won't be calculated. So how do I write these off please?
  • Average time to pay & Time taken to pay sales invoices report

    I am doing some analysis work on debtors and have run the 'Time taken to pay sales invoices' report which then shows the average days to pay for each customer. On my 'Customers' screen I have the 'Average time to pay' column showing (I'm running version…
  • How do I record activity on the customer communication tab?

    For credit control we write all our notes on the Credit Control tab.... previously the activity ie. date, time, user etc has been recorded on the communication tab when sending debtors letters or statements. This has now stopped and I'm unsure how to…