• Sage 50 Accounts - API documentation

    Hi there, I couldn't find any API documentation for developer. Would be helpful if someone could share one if it's available. Thanks.
  • Sage 50 Accounts - Data Service Suddenly Stopped Working

    I've been running Sage 50 Accounts on a Windows 10 network successfully for many years (from V26 to V29). A few days ago, I discovered I could not access the data on my "server" from my laptop. I get the error message "It's not possible to contact the…
  • Bank Feeds

    I use SAGE 50 Accounts but my client does not. I do not have access to their bank. Is there anyway I can send the client a link so they can authorise the bank feeds? Thanks Sarah
  • Sage 50 Accounts server installation issues

    We have tried to download the Sage 50 program on our company server and it is saying the following. 'Your computer uses an operating system which is not compatible with this software. Supported operating systems: Windows 8.1 / Windows 10 (build 1607…
  • Automate booking process

    Good afternoon, We are a financial training company and we are selling online training courses / webinars. Currently, if a client books a course on our website, they are able to request an invoice and make the payment later via BACS or credit card…
  • Favorites duplicating

    We support a company who have been having an issue within Sage where they are all seeing each others saved favorites which is causing 5/6 duplicates of each one. This seems to be an issue with the way Sage is saving them in the same Sage.ini file instead…
  • Sage Accounts Certification Files

    Hello All. I currently using attempting to make our staff's lives easier by allowing them to run Sage 50 Accounts as an administrator buy using Microsoft Intune Endpoint Privilege Management. I need to configure an elevation rule that applies to the Sage…
  • Sage 50 - How do I clear a sterling balance of -.01p on a customer account when the foreign balance (€) is zero

    Hello, Does anyone know how I clear a sterling balance of (0.01p) on a customer account when the foreign balance (€) is zero. We use a flat rate for our €, so it never changes. I have 15 customers that have not ordered for a decade so I would like…
  • Sage Data Service Connection Lost

    Hi, We are having an issue ever since upgrading from v24 to v28 (and now v29) that we will receive a message saying "Your Connection to the Sage Data Service has been lost. The application must now exit". The errors seems to be random no matter what…
  • paye and nic payments do not appear as an overhead - is that right and why

    employee wages and salaries appear as an overhead but NIC and PAYE payments don't - is that right?
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Transactions still showing in Customer activity

    Hi, I can't seem to find an answer anywhere online. I ran Clear Audit trail and removed invoices up to March 2020, but when I go to either 'Transactions' or customer 'activity' I can still see invoices from 2018, can't access them as they were deleted…
  • Purchase Order Report - Report for Goods Received

    I was looking for a 'Delivered Purchase order report' - basically one that had all of the Goods Received Note details on it, but it also included POP items too from the original PO. The standard GRN reports exclude things like price, etc. which is…
  • Foreign Currency Customers and Suppliers

    Hi, I have foreign customers and suppliers and have activated the currency, set up bank accounts and worked out how to set up the customer/supplier account. What I can't find is whether I need to set up foreign currency debtors in the nominals or does…
  • System Crashing - Manual Allocation.

    Does anyone else have any experiences with SAGE50 crashing while trying to manually allocate stock in Sales Orders? There isn't an error message popping up, it just crashes straight to the desktop. I've tried restarting the system and re-logging in, but…
  • Sage.Reporting.Engine.Integration - "invalid report file" error when trying to run report

    We are using Sage Accounts 50 v28. I am trying to write sample report generation app using C# and I am stuck at very beginning because Sage is reporting me back that report file which I am trying to use is not valid even if it runs without any problem…
  • Sales Reports

    How can I run our sales reports for a calendar year not financial year. We need to report to ONS in calendar year format. Also how can I run a report to show the values on each tax code eg T0 in calendar year?
  • Tidying up Ancient Sales Ledger Transactions

    We have 777 Sales Ledger Accounts that haven't been used since March 2018 They have a balance of £111k which coincidentally is balanced exactly by a balance of £(111k) in a "Debtors" nominal account. I would like to clear down these accounts and start…
  • Sort by balance

    When I sort my suppliers by balance, some of the accounts appear multiple times. Would this be fixed by re-indexing suppliers? This does not happen when sorting by other columns
  • Retentions Receivable

    How do I account for retentions receivable please? Do I invoice the customer the full amount and credit the retention value? And then re-invoice the retention value on the due date? What N/C would these go to?
  • Running reports to show all customer e-mail addresses

    Does anyone know how I can run a report of all my customer e-mail addresses so that I can do an e-mail shot with a new price list?
  • Email help for old version of sage

    Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…
  • Migrating from QuickBooks

    Hi, we are setting up Sage 50 Accounts Professional moving from QuickBooks Desktop Prenier Accountants. Has anyone imported from QuickBooks if so how did you find it? I'm seeing posts that indicate certain questions that I would expect such as VAT nominal…
  • Email stopped working

    My emails have just stopped sending , getting error saying “error with address please check windows event log”. , nothing has changed on my computer or network and all settings on email defaults and on each actual report all look ok.
  • Monitoring and reporting fixed asset expenditure against budget

    We have a healthy annual fixed asset budget which requires regular monitoring and the preparation of reports appropriate to the level of management. We use advances departments in depth and the system allows for budgets to be applied to the fixed asset…