• CIS Monthly Return Submission Error

    Hello, Having spent hours on the phone to sage they are saying its an HMRC issue not sage. Error as follows:- Error: 5012 Message: cvc-type.3.1.3: The value '355350211' of element 'CRN' is not valid. Error: 5012 Message: cvc-pattern-valid: Value…
  • Re-Indexing every week.

    We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…
  • Disk filling up with BITXXX.tmp download files in Downlaod Path

    Hi, I'm running V28.1.404 Update 1 on a Windows 10 machine with a 1TB SSD I've just started getting "Drive Full" messages. Using Treesize, I've found the path "C:\ProgramData\Sage\Shared\AutoUpdates\v2\Sage.UK.SBD.Accounts.Line5028.0.226.0en-GB…
  • Sales Order (Number) Due Date Error

    FormerMember
    FormerMember
    Hi, We have a couple of error's against Sales Order (Number) has due date earlier than Sales Order date which we cannot resolve. We do not enter Due Dates on the Sales Order but there are these few errors which we cannot resolve even when going in and…
  • Disputed invoices issue

    Since updating to version 22 we have noticed some issues with disputed supplier invoices. Invoices which have been previously marked as disputed and then removed from disputes are still showing as being in dispute in the supplier payment window and supplier…
  • Sage keeps freezing

    Hi, I'm on Sage 50, newest version all updated. Everything is through Sage Drive. Sage keeps intermittently freezing on my Microsoft Surface (once today, 6 times yesterday). I'll click on something e.g. put a payment through, the box pops up and then…
  • Possible error submitting VAT return online.

    Tried to submit VAT return online- as I've done for years with no problem. Screen shows a tick and says return submitted, but when I ask for the submission log, it comes up as no data found. How do I a) find out whether or not it has been submitted; and…
  • Sales Invoices corrupted

    Two customer invoices produced in 2015 on Sage do not show the correct data. The invoices are showing on the correct customer record but when I drill into them to reprint them for the customer, they are showing completely different data. One of them is…